Valerie Reyes
Hempstead,NY
Summary
Dynamic medical professional with extensive experience at NYU Langone Medical Center, excelling in patient coordination and record management. Bilingual in Spanish and English, adept at multitasking and fostering team collaboration. Proficient in EPIC EHR, ensuring accurate patient information and enhancing operational efficiency. Committed to delivering exceptional patient service and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Secretary / Intake Scheduler
NYU Langone Medical Center
02.2024 - Current
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Maintained accurate and up-to-date patient records using EPIC electronic medical record system
- Conducted administrative tasks such as scheduling appointments, managing medical records, and verifying insurance coverage.
- Answered phone calls, emails, and other communication requests from patients seeking assistance or advice.
Patient Coordinator
Mount Sinai Health System
09.2022 - 08.2023
- Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system
- Communicate with appropriate staff regarding patient’s arrival, and ensure that patient’s medical record is available for physician
- Schedule patient for follow-up appointment as needed
- Obtained informed consent and payment documentation from patients and filed in system.
Patient Service Representative
CityMD Urgent Care Center
12.2021 - 09.2022
- Greeting & Welcoming patients
- Organizing and coordinating patient in-take and other appointments
- Accurately enters/updates patient information in system, scanning, updating and filing medical recordsr
- Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
- Handling cash and co-payments accurately and responsibly
Education
Phlebotomy
New Age Training, Inc.
New York, NY11.2021
Associate of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of The City University of New York
New York, NY06.2020
Skills
- Bilingual Spanish and English
- EPIC (EHR)
- Computer & Office Software Proficiency
- Ability to Multitask
- Communication
- Team collaboration
Certification
- Phlebotomy Technician (PT)
Timeline
Medical Secretary / Intake Scheduler
NYU Langone Medical Center
02.2024 - Current
Patient Coordinator
Mount Sinai Health System
09.2022 - 08.2023
Patient Service Representative
CityMD Urgent Care Center
12.2021 - 09.2022
Phlebotomy
New Age Training, Inc.
Associate of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of The City University of New York
Similar Profiles
Stephna MathewStephna Mathew
Clinical Perfusionist at NYU Langone Medical CenterClinical Perfusionist at NYU Langone Medical Center
MEGAN HENDERSONMEGAN HENDERSON
Admitting Representative at NYU Langone Medical CenterAdmitting Representative at NYU Langone Medical Center
GLADCELLE DUCHEINEGLADCELLE DUCHEINE
INPATIENT CARE MANAGER at NYU Langone Medical CenterINPATIENT CARE MANAGER at NYU Langone Medical Center
Fabio HernandezFabio Hernandez
Anesthesia Tech II at NYU Langone Medical CenterAnesthesia Tech II at NYU Langone Medical Center
Katherine FloresKatherine Flores
Associate Banker at JPMorgan Chase & Co.Associate Banker at JPMorgan Chase & Co.