Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Reynolds

Fayetteville,NC

Summary

Dynamic Shift Leader at Pizza Hut with a proven track record in team leadership and problem-solving. Enhanced customer satisfaction through effective complaint resolution and quality control measures. Skilled in cash handling and inventory management, driving operational efficiency while fostering a positive work environment.

Overview

11
11
years of professional experience

Work History

Shift Leader

Pizza Hut
Fayetteville, NC
09.2025 - Current
  • Trained new staff on food safety standards and customer service protocols.
  • Coordinated inventory management to maintain stock levels and reduce waste.
  • Assisted in maintaining cleanliness and organization of kitchen and dining areas.
  • Resolved customer complaints promptly, improving overall dining experience.
  • Implemented quality control measures to enhance product consistency and customer satisfaction.

Cashier

Cookout Restaurant
05.2019 - 11.2025
  • Processed customer transactions accurately and efficiently.
  • Maintained cleanliness and organization of front counter and dining area.
  • Assisted customers with menu selections and special requests.
  • Managed cash register operations, ensuring balanced drawers at shift end.
  • Collaborated with team members to improve service speed during peak hours.

CNA

Alzheimer Related Care
08.2015 - 10.2017
  • Trained new staff on food safety standards and customer service protocols.
  • Coordinated inventory management to maintain stock levels and reduce waste.
  • Assisted in maintaining cleanliness and organization of kitchen and dining areas.
  • Resolved customer complaints promptly, improving overall dining experience.
  • Implemented quality control measures to enhance product consistency and customer satisfaction.

Education

National Healthcareer Association For Phlebotomy - Phlebotomy

1st Draw Phlebotomy
Fayetteville
11-2025

CNA

Miller-Motte Technical College
NC
05-2012

GED -

James Grove High School
Wilmington, DE
08-2000

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Timeline

Shift Leader

Pizza Hut
09.2025 - Current

Cashier

Cookout Restaurant
05.2019 - 11.2025

CNA

Alzheimer Related Care
08.2015 - 10.2017

National Healthcareer Association For Phlebotomy - Phlebotomy

1st Draw Phlebotomy

CNA

Miller-Motte Technical College

GED -

James Grove High School