VALERIE RODRIGUEZ
Sherman,TEXAS
Summary
Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers.
Overview
7
7
years of professional experience
Work History
Server
Cotton patch cafe in denison
08.2017 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Package Handler
FedEx
10.2023 - 02.2024
- Demonstrated ability to lift up to 75 pounds safely and repeatedly
- Loaded and unloaded packages from trucks, consistently meeting deadlines
- Followed all safety regulations and procedures when handling packages
- Efficiently handled large volumes of packages within established time frames
- Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work
- Adapted quickly to changes in workflow as needed while meeting production goals
- Handled multiple tasks simultaneously with professionalism and efficiency
Shift Leader Manager
Cotton patch cafe in denison
02.2022 - 03.2023
- Showed proficiency in maintaining a clean work environment by following safety procedures and adhering to sanitation regulations.
- Utilized excellent interpersonal communication skills to effectively motivate staff, handle customer complaints, and build relationships with vendors.
- Proficient in problem-solving to quickly identify and resolve issues that arise during shifts.
Education
High School Diploma -
Sherman High School
Sherman, TX05.2018
Skills
- Package handling
- Data Accuracy
- Customer Experience
- Food Preparation and Safety
- Dining Customer Service
- Food and Beverage Pairings
- Price Memorization
- Food Sales and Promotion
- High-Volume Dining
- Dining Area Maintenance
- Seating Assignment Preparation
- To-Go Order Preparation
- Dish Preparation
- Menu Presentation
- Server Training
- Sales Technique
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Package Handler
FedEx
10.2023 - 02.2024
Shift Leader Manager
Cotton patch cafe in denison
02.2022 - 03.2023
Server
Cotton patch cafe in denison
08.2017 - Current
High School Diploma -
Sherman High School
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