Valerie Sabo
Highland Heights,OH
Summary
Dedicated professional known for consistently meeting organizational needs through strong organizational practices. Possesses expertise in customer service and excels in collaborative environments. Demonstrates adaptability in overcoming challenges to enhance the company’s brand reputation.
Overview
3
3
years of professional experience
Work History
Waitress
One Pot
Cleveland Heights, OH
05.2024 - 07.2024
- Developed positive relationships with regular customers through friendly conversation.
- Resolved customer issues promptly and efficiently.
- Executed accurate transactions via POS systems and cash registers.
- Assisted other wait staff members in times of heavy customer traffic.
- Ensured all counters were clean and ready for use.
- Greeted customers and provided menus.
- Bussed tables as needed during peak hours.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Replenished beverages when necessary.
- Contributed to increased productivity by working efficiently in a team-focused environment.
- Filled condiments and napkin containers during slack periods.
- Improved customer satisfaction.
Cosmetology Student
Excel TECC Program
Mayfield Heights, OH
08.2021 - 05.2022
- Acquired essential skills and experience, despite not completing the program due to a health issue.
- Ensured services met state-mandated cosmetology standards.
- Combed, brushed and sprayed hair or wigs to set style.
- Applied water or setting, straightening or waving solutions to hair.
- Performed hair cutting and styling services, including shampooing, blow-drying, coloring, highlighting and perming.
- Provided skin care treatments such as facials and exfoliation
- Created unique hairstyles based on individual preferences and facial structure.
- Maintained a clean and organized work area to ensure safety standards were met.
- Developed skills in nail polish application, gel manicures and proper removal processes.
Cashier
Drug Mart
Highland Heights, OH
09.2021 - 02.2022
- Adhered to social distancing protocols and wore mask or face shield.
- Learned roles of other departments to provide coverage and keep store operational.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Built and maintained productive relationships with employees.
- Maintained work area and kept cash drawer organized.
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Processed sales transactions to prevent long customer wait times.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reviewed item prices and ensured accurate scanning.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Mayfield High School
Mayfield Heights, OH06-2023
Skills
- Effective Team Contributor
- Attention To Cleanliness
- Hospitality and accommodation
- Sales techniques
- Physical stamina
- Attention to detail
- Cash register operation
- Product knowledge
- Customer consulting
- Presentations and demonstrations
- Personalized Client Solutions
- Customer service
- Willingness to learn
- Diligent Worker
Timeline
Waitress
One Pot
05.2024 - 07.2024
Cashier
Drug Mart
09.2021 - 02.2022
Cosmetology Student
Excel TECC Program
08.2021 - 05.2022
High School Diploma -
Mayfield High School
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