Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valerie Salinas

Lake Forest,CA

Summary

Compassionate and hardworking individual with five years of customer service experience in food service and retail. Experienced with problem solving and collaborating well with colleagues. Committed to providing all customers with the highest level of care and respect to exceed the quality of their experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospitality Team Member

MENDOCINO FARMS
MISSION VIEJO, CA
08.2024 - 03.2025
  • Guided guests through menu selections, assisted with order-taking to ensure a seamless dining experience.
  • Operated efficiently across multiple roles being as follows: Cashier, Host, Expo, and Floor/Runner stations.
  • Restocked supplies as needed throughout shift.
  • Checked identification for guests purchasing alcoholic beverages.

Pro Associate

THE HOME DEPOT
FOOTHILL RANCH, CA
04.2023 - 08.2024
  • Collaborated with the team to streamline order processes, enhancing overall efficiency.
  • Eagerly assisted guests in finding products, leading to increased store loyalty.
  • Maintained high accuracy in order processing, ensuring guests needs are met.
  • Handled incoming calls from customers regarding orders or other inquiries.

FOH Team Member

EARTHBOWL SUPERFOODS
FOOTHILL RANCH, CA
09.2022 - 03.2023
  • Boosted guest satisfaction by efficiently managing dietary preferences.
  • Maintained precise inventory records, ensuring optimal stock levels and minimizing waste.
  • Eagerly engaged with guests, enhancing their dining experience with upbeat service.

Cashier

THE STAND
NEWPORT BEACH , CA
11.2021 - 05.2022
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customer questions and provided store information.
  • Greeted customers and answered any questions they had about the store's products and services.

Bakery Team Member

SPRINKLES CUPCAKES
NEWPORT BEACH, CA
10.2019 - 02.2021
  • Enhanced guest satisfaction by attentively addressing questions and managing orders.
  • Thrived in a fast-paced environment, eagerly engaging with guests to uplift their experience.
  • Ensured 100% accuracy, boosting guest loyalty and satisfaction.

Education

Associate of Science - Biology

Saddleback Community College
Mission Viejo, CA

Skills

  • Guest Services
  • Retail Sales
  • Bussing
  • Upselling
  • POS (Aloha, Toast)
  • Food Preparation
  • Serving
  • Cashiering
  • Time Management
  • Organization

Certification

ServSafe - Food Handler's & Alcohol

Timeline

Hospitality Team Member

MENDOCINO FARMS
08.2024 - 03.2025

Pro Associate

THE HOME DEPOT
04.2023 - 08.2024

FOH Team Member

EARTHBOWL SUPERFOODS
09.2022 - 03.2023

Cashier

THE STAND
11.2021 - 05.2022

Bakery Team Member

SPRINKLES CUPCAKES
10.2019 - 02.2021

Associate of Science - Biology

Saddleback Community College

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Valerie Salinas