Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Valerie Sellers

New Bedford,MA

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

24
24
years of professional experience

Work History

Manufactuing Associate

Achusnet Company
08.2021 - 01.2023
  • To perform manufacturing activities and be able to perform a variety of duties involving the production of golf balls.
  • Control, operate, and coordinate all product and material in a manufacturing environment.
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Generated sales reports and presentations for senior management.
  • Maintain safety according to OSHA.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Direct Care

Community Counseling of Bristol County
01.2019 - 12.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Participate in developing and implementing treatment plans
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Scheduled and accompanied clients to medical appointments.
  • Facilitate a therapeutic milieu through meetings and groups
  • Monitored and assisted residents through individual service plans.
  • Remained alert to problems or health issues of clients and competently responded.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Documented client progress and services performed, reporting changes in client condition to supervisor.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Mental Health Worker

Corrigan Mental Health Center
03.2015 - 11.2019
  • Facilitated support groups for clients to discuss issues related to mental health.
  • Observed and monitored client behavior and responses to treatment.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Collaborated with medical and clinical personnel to coordinate and implement client services.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Implemented crisis intervention plans to support client safety.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Substance Abuse Clinician

Highpoint Treatment Center
04.2012 - 02.2015
  • Stabilize clients who are on probation and transitioning from correctional facilities
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Correspondence with probation officers; DCF; courts; social workers; Halfway Houses
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Utilized motivational interviewing and other behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
  • Ensure that clients' medical and psychiatric needs are met for optimal care.
  • Creating a personalized treatment plan for each client
  • Kept accurate and detailed records to track and document client progress.
  • Preparing families through orientation to reintegrate with clients.
  • Supported aftercare planning for continued recovery after treatment.

Deli Clerk/Customer Service Associate

Shaw's Supermarket
05.1999 - 02.2011
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Maintained clean and orderly work areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Informed customers about special promotions and provided detailed information for various products.

Education

CADC/LADC -

Trundy Institute of Addiction Counseling
New Bedford, MA
04.2012

In Progress - General Studies

Bristol Community College
Fall River, MA
06.2024

High School Diploma -

Bristol Plymouth High School
Taunton, MA
06.2002

Skills

  • Time Management
  • EMR Charting
  • Customer Service
  • Leadership
  • Verbal and Written Communication
  • Professional and Courteous
  • Attention to Detail
  • Facilitate Support Groups
  • Clinical Documentation
  • Addiction Counseling
  • Crisis Intervention
  • Mental Health Support
  • Quality Patient Care

Accomplishments

  • CPR
  • Co-Morbid Disorders
  • Person Centered Care
  • Diversity
  • Ethics and Boundaries
  • Confidentiality
  • Motivational Interviewing
  • Narcan
  • Excellent teamwork skills
  • Strong communication skills
  • Clinical documentation
  • Compassionate
  • Knowledge of duel diagnosis disorders
  • Attentive listener
  • Ability to multi-task
  • Strong work ethic
  • Extensive personal and professional knowledge of substance abuse and mental health
  • Experience with family integration
  • Ability to maintain open dialogue with the court systems and probation officers

Timeline

Manufactuing Associate

Achusnet Company
08.2021 - 01.2023

Direct Care

Community Counseling of Bristol County
01.2019 - 12.2021

Mental Health Worker

Corrigan Mental Health Center
03.2015 - 11.2019

Substance Abuse Clinician

Highpoint Treatment Center
04.2012 - 02.2015

Deli Clerk/Customer Service Associate

Shaw's Supermarket
05.1999 - 02.2011

CADC/LADC -

Trundy Institute of Addiction Counseling

In Progress - General Studies

Bristol Community College

High School Diploma -

Bristol Plymouth High School

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Valerie Sellers