Valerie Vanderheiden
Charleston,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Residential Support Assistant
Almost Home Ministries
Charleston, WV
09.2024 - 07.2025
- Served as a role model for residents, demonstrating a strong commitment to sobriety and inspiring others in their recovery journey
- Participated in team discussions to address client challenges, leading to effective treatment adjustments and improved outcomes
- Assisted with medication management under the supervision of medical staff members
- Assisted in the planning and execution of fundraising events, including logistics coordination and vendor management
Certified Health Coach
Wholly Revived
Iowa City, Iowa
09.2018 - 05.2020
- Guided clients through personalized wellness plans, achieving marked progress in health metrics and enhancing overall lifestyle satisfaction
- Provided ongoing motivation and accountability to clients, facilitating meaningful lifestyle changes and strengthening their commitment to health
- Maintained accurate records of client progress and engagement, ensuring effective monitoring of health plans and outcomes
- Developed interactive digital resources for clients, streamlining access to wellness information
- Created engaging workshops on nutrition and fitness, increasing client participation and promoting sustained lifestyle changes among attendees
- Fostered partnerships with local gyms, nutritionists, and other health professionals to create a holistic support network, improving client engagement
Cooking Coach
EPIC Functional Medicine
Iowa City, Iowa
04.2018 - 09.2018
- Taught monthly cooking classes to active clients
- Helped clients learn how to meal plan through one-on-one coaching
Outbound Call Center Agent
Top Grade Inc
Spencer, IA
09.2003 - 08.2006
- Conducted outbound calls to potential customers to promote services.
- Trained new agents on call procedures and customer service techniques.
- Handled objections effectively to enhance customer engagement during calls.
- Developed and implemented new and improved outbound calling processes and scripts, resulting in increased sales and caller engagement.
Education
Anxiety Release Method Practitioner -
06.2022
Certified Health Coach -
Institute for Integrative Nutrition
08.2018
Natural Health Consultant -
Stratford Career Institute
07.2017
Skills
- Nutrition education
- Information gathering
- Marketing and promotion
- Health education
- Menu planning
- Medication management
- Fundraising coordination
- Health assessment
- Program development
- Community outreach
- Goal setting assistance
- Wellness plan development
- Customer service background
- Appointment scheduling
- Document management
- Social media marketing
- Marketing support
- Microsoft office
References
- Robin Wolfe, CEO of Almost Home Ministries, (304) 389-0805
- Allie Kleiber, (906) 396-6126
- Kelli Eiler, (979) 274-9744
- Jessie Allen, (304) 395-2823
Certification
- Obtained Health Coach Certification in August 2018
References
References available upon request.
Timeline
Residential Support Assistant
Almost Home Ministries
09.2024 - 07.2025
Certified Health Coach
Wholly Revived
09.2018 - 05.2020
Cooking Coach
EPIC Functional Medicine
04.2018 - 09.2018
Outbound Call Center Agent
Top Grade Inc
09.2003 - 08.2006
Anxiety Release Method Practitioner -
Certified Health Coach -
Institute for Integrative Nutrition
Natural Health Consultant -
Stratford Career Institute