Valerie Velasquez
Miami,FL
Summary
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
ER Medical Scribe
Scribe America
Miami, Florida
04.2024 - Current
- Assisted physicians in streamlining workflow by recording patient information and maintaining organized electronic health records.
- Facilitated increased focus on bedside manner for physicians by assuming responsibility for time-consuming documentation tasks, allowing them to provide undivided attention to patients during consultations.
- Supported diagnostic procedures by collecting necessary data, including vital signs and laboratory results.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations
- Aided in reducing patient wait times by efficiently completing scribe tasks during high-volume shifts.
- Enhanced patient care by accurately documenting medical histories, physical examinations, and treatment plans.
Seasonal Sales Associate
Lush Cosmetics
Miami, FL
09.2023 - 01.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Generated new sales leads to achieve and exceed monthly sales goals.
Seasonal Retail Associate
University Of Miami Bookstore
Miami, FL
08.2021 - 05.2022
- Worked with loss prevention in monitoring shopper behavior.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Psychology
University of Miami
Miami, FL 08.2019 - 05.2023
Skills
Excellent verbal and written communication
Reliability
Proactivity
Positive and engaging demeanor
Self-directed learning
Customer Service
Opening and Closing Duties
Cash Handling
POS System Operation
Cash Register Operation
Merchandise Display Organization
Teamwork and Collaboration
Adaptability to many situations and individuals
Complex Problem-Solving
Fast Learner
Cleaning and Organizing Abilities
Timeline
ER Medical Scribe
Scribe America
04.2024 - Current
Seasonal Sales Associate
Lush Cosmetics
09.2023 - 01.2024
Seasonal Retail Associate
University Of Miami Bookstore
08.2021 - 05.2022
Bachelor of Arts - Psychology
University of Miami
08.2019 - 05.2023