Valerie Vigil
Richmond,TX
Summary
Accomplished in enhancing customer experiences and fostering warm relationships. Expert in multitasking and team leadership, I excel in fast-paced environments, significantly improving service quality. My strong work ethic and exceptional customer service skills have consistently elevated guest satisfaction.
Overview
5
5
years of professional experience
Work History
Server/Host
Outback Steakhouse
01.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Bartender
La Viva Cantina
01.2022 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Sever/Bartender
Pablo’s Mexican Kitchen
12.2020 - 12.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Kept bar presentable and well-stocked to meet customer needs.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Barista/Curbside/Bakery
Kroger/Starbucks
02.2020 - 12.2020
- Controlled line and crowd with quick, efficient service.
- Enhanced customer satisfaction by efficiently preparing and serving high quality beverages.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
Education
High School Diploma -
Cinco Ranch High
05.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Sales Techniques
- Team Player
- Warm and Friendly
- Multitasking
- Team Leadership
- Relationship Building
- Time management abilities
Timeline
Server/Host
Outback Steakhouse
01.2024 - Current
Bartender
La Viva Cantina
01.2022 - 08.2023
Sever/Bartender
Pablo’s Mexican Kitchen
12.2020 - 12.2021
Barista/Curbside/Bakery
Kroger/Starbucks
02.2020 - 12.2020
High School Diploma -
Cinco Ranch High