Valerie Villalobos
Sugar Land
Summary
Achieved over 90% collection rate and enhanced resident retention through effective marketing strategies and community engagement initiatives. Strong expertise in tenant relations and compliance management.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
United Apartment Group
Missouri City
01.2025 - Current
- Class A Property
- Achieved over 90% collection rate by proactively engaging with residents, applicants, and past tenants.
- Developed marketing strategies, including events and outreach, to enhance resident retention.
- Conducted weekly property inspections to ensure compliance with community standards.
- Inspected move-ins, move-outs, and vacant units to maintain readiness for new leases.
- Coordinated make-ready services with contractors to ensure high satisfaction for future residents.
- Resolved concerns from all incoming traffic to improve resident retention and increase Google reviews.
- Filed evictions on delinquent accounts promptly to maintain low delinquency rates.
- Opened model units for tours and enhanced online visibility through social media uploads.
Assistant Community Director
CWS Apartment Homes, LLC
Katy
01.2023 - 06.2023
- Class B Property
- Organized community events to enhance resident engagement and participation.
- Coordinated communication between residents and management to resolve issues efficiently.
- Supported maintenance of community facilities and common areas, ensuring high standards.
- Collaborated with vendors to secure timely delivery of services for events.
- Maintained accurate records of resident interactions and service requests for effective tracking.
- Addressed tenant complaints promptly while implementing conflict resolution strategies.
- Reviewed delinquency reports regularly, taking necessary actions to minimize overdue accounts.
Leasing Manager
Asset Living
Houston
10.2022 - 01.2023
- Class A Property
- Managed leasing applications and conducted tenant screenings for residential properties.
- Coordinated property showings and guided prospective tenants through tours.
- Prepared lease agreements while ensuring compliance with company policies.
- Communicated with tenants to resolve issues promptly and maintain satisfaction.
- Assisted in marketing vacant units via online listings and social media platforms.
- Maintained accurate records of lease agreements and tenant information.
- Collaborated with maintenance teams to ensure timely property readiness for new tenants.
- Created leasing contracts, collected rent payments, and maintained comprehensive tenant records.
Leasing Consultant
RPM LIVING/ Dayrise Residential
Manvel
12.2019 - 10.2022
- Class B Property
- Guided prospective tenants through property tours and provided leasing information clearly.
- Efficiently managed tenant applications and performed comprehensive background checks.
- Accurately maintained records of lease agreements and tenant communications.
- Collaborated with maintenance staff to resolve service requests swiftly.
- Organized community events for enhanced resident engagement.
- Created marketing materials to effectively promote available units.
- Professionally responded to inquiries via phone, email, and in-person interactions.
- Utilized property management software for leasing activity tracking.
Education
High School Diploma -
William B. Travis High School
Richmond, TX06-2015
Skills
- Onesite realpage
- Yardi
- Yardi elevate
- ILM lead management
- KNOCK lead management
- Entrata
- Microsoft Outlook
- Microsoft Teams
- Canva
- LOFT living
- Smart Parking
- Nationwide
- Ideal Towing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Property Manager
United Apartment Group
01.2025 - Current
Assistant Community Director
CWS Apartment Homes, LLC
01.2023 - 06.2023
Leasing Manager
Asset Living
10.2022 - 01.2023
Leasing Consultant
RPM LIVING/ Dayrise Residential
12.2019 - 10.2022
High School Diploma -
William B. Travis High School
Similar Profiles
James NoilJames Noil
Assistant Maintenance Technician at United Apartment GroupAssistant Maintenance Technician at United Apartment Group
Schreeda WallaceSchreeda Wallace
Assistant Manager at United Apartment GroupAssistant Manager at United Apartment Group
Hector BlancoHector Blanco
Porter at United Apartment GroupPorter at United Apartment Group
ASMA AYUBASMA AYUB
ELECTRONIC SUPPORT SUPERVISOR at Continental AirlinesELECTRONIC SUPPORT SUPERVISOR at Continental Airlines
Abdelrahman AbdallaAbdelrahman Abdalla
Research Assistant at Powell IndustriesResearch Assistant at Powell Industries