Sean Withee
Austin,Texas
Summary
Organized and results-driven Assistant Property Manager with 4 years of experience supporting operations for Class A, luxury high-rise residential communities totaling 387 units. Skilled in resident relations, leasing administration, and rent collection. Known for providing exceptional customer service, maintaining accurate financial and operational records, and assisting with budget oversight. Proficient in Funnel, OneSite, and RealPage.
Overview
15
15
years of professional experience
Work History
Assistant Property Manager
Avenir (Aresidential)
04.2024 - Current
- Support the Property Manager in daily operations of a 387-unit luxury high-rise community, ensuring exceptional resident satisfaction.
- Process rent payments, monitor delinquencies, and assist with monthly financial reporting.
- Coordinate maintenance requests and vendor communications to ensure timely completion.
- Manage lease renewals, notices, and resident communications to maintain strong occupancy.
- Conduct move-in and move-out inspections to ensure unit readiness and compliance.
- Deliver high-level customer service recognized by residents for professionalism and responsiveness.
- Coordinated tenant communication and resolved inquiries to enhance resident satisfaction.
Leasing Manager
Avenir (Quarterra)
08.2021 - 04.2024
- Consistently exceeded monthly leasing goals through proactive marketing and personalized tours.
- Processed applications, prepared leases, and guided residents through move-in procedures.
- Maintained accurate leasing records and reports within Funnel and OneSite.
- Partnered with maintenance and management teams to quickly resolve resident concerns.
- Contributed to property marketing strategies and renewal initiatives.
Loyalty Manager
Sycuan Casino & Resort
09.2020 - 07.2021
- Executed updated marketing strategies to boost brand visibility, guest engagement, and sales.
- Oversaw team scheduling, daily shift assignments, and performance monitoring.
- Provided hands-on leadership, fostering teamwork and high customer satisfaction.
- Managed multiple projects while ensuring timely and quality results.
Club Barona Manager
Barona Resort & Casino
08.2010 - 04.2020
- Led team operations for VIP services, optimizing guest experiences and loyalty program performance.
- Assigned and coached staff to maximize productivity and service excellence.
- Collaborated with leadership to enhance guest satisfaction and streamline operations.
- Analyzed trends and implemented process improvements to increase profitability.
- Trained staff across roles to maintain comprehensive coverage and operational efficiency.
Education
High School Diploma -
Helix High School
La Mesa, CASkills
- Lease Administration & Renewals
- Rent Collection & Delinquency Management
- Resident Relations & Retention
- Move-In / Move-Out Inspections
- Customer Service & Problem Resolution
- Fair Housing Compliance
- Marketing & Leasing Support
- Property Management Software: Funnel, OneSite, RealPage
Accomplishments
- Quarterra: “#Crushing It” Office Team Award – 2022
- Quarterra: Leasing Professional/Manager of the Year – 2023
Timeline
Assistant Property Manager
Avenir (Aresidential)
04.2024 - Current
Leasing Manager
Avenir (Quarterra)
08.2021 - 04.2024
Loyalty Manager
Sycuan Casino & Resort
09.2020 - 07.2021
Club Barona Manager
Barona Resort & Casino
08.2010 - 04.2020
High School Diploma -
Helix High School