Kadesha Dean
Wellington
Summary
Detail-oriented and customer-focused professional with experience in property management, sales, and client relations. Proven ability to manage lease administration, support occupancy goals, and enhance customer satisfaction through personalized service and strategic engagement. Skilled in Microsoft Excel and Google Workspace for data tracking, reporting, and operational efficiency. Adept at building relationships, driving revenue, and supporting marketing initiatives in fast-paced environments.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Assistant Property Manager
ZRS Management
Boynton Beach
10.2023 - Current
- Manage lease administration using OneSite, including processing new leases, renewals, and maintaining accurate resident records.
- Collect rent payments, monitor delinquencies, and support eviction processes in compliance with company policies and legal regulations.
- Review and verify rental applications to ensure accuracy and compliance with screening criteria.
- Supervised leasing staff, ensuring consistent follow-up with prospects to achieve occupancy goals.
- Coordinate property maintenance by scheduling repairs and ensuring timely resolution of resident service requests.
- Address and resolve resident inquiries, concerns, and complaints promptly and professionally.
- Planned and executed resident events, enhancing community engagement and improving resident satisfaction.
- Built partnerships with local businesses, providing exclusive resident incentives and added value programs.
MAC Specialty Artist
Ulta Beauty
Wellington
04.2023 - 10.2023
- Recommended and upsold beauty products tailored to client needs and preferences, consistently exceeding sales goals.
- Delivered personalized makeup consultations using MAC products, enhancing customer engagement and increasing product sales.
- Demonstrated products through live applications, effectively showcasing features and benefits to influence purchasing decisions.
- Cultivated strong client relationships, fostering repeat business and enhancing brand loyalty.
- Maintained visually appealing, organized work areas aligned with brand standards to enhance the customer shopping experience.
Hospital Security Officer
Allied Universal Security
West Palm Beach
08.2021 - 10.2023
- Delivered exceptional customer service in a high-traffic hospital environment, assisting patients and visitors while maintaining a safe and welcoming atmosphere.
- Enhanced client and visitor relationships through clear communication and effective problem resolution, fostering a positive hospital environment.
- De-escalated conflicts and handled sensitive situations with professionalism, demonstrating strong interpersonal and communication skills.
- Monitored facility activity and promptly responded to incidents, ensuring safety and order within a dynamic setting.
- Collaborated with cross-functional teams to support daily operations and ensure efficiency in a fast-paced setting.
- Accurately documented incidents and interactions to ensure compliance and support operational reporting requirements.
Hospital Hostess
Sodexo
Jupiter
02.2021 - 07.2021
- Greeted and escorted patients to rooms, fostering a welcoming and comfortable environment.
- Coordinated meal orders, special requests, and ensured timely delivery according to dietary restrictions.
- Maintained clean and sanitary dining environment while assisting patients with meal selections to enhance their dining experience.
- Collaborated with hospital staff to address patient needs and support high-quality care.
Education
High School Diploma -
Forest Hill Community High School
West Palm Beach, FL01-2019
Skills
- Property Management & Tenant Relations
- Lease Administration & Renewals
- Rent Collection & Delinquency Management
- Tenant Screening & Application Verification
- Fair Housing Compliance Awareness
- Maintenance Coordination & Work Order Management
- Property Marketing
- Resident Relations & Customer Service
- Communication and Problem-Solving
- Time Management & Organizational Skills
- Teamwork & Collaboration
- Financial Reporting
- Advanced Excel skills
- Google Sheets proficiency
- Document creation
- Presentation Tools (PowerPoint, Google Slides)
- Emergency Preparedness
Certification
Class D Security License
References
Available upon request
Timeline
Assistant Property Manager
ZRS Management
10.2023 - Current
MAC Specialty Artist
Ulta Beauty
04.2023 - 10.2023
Hospital Security Officer
Allied Universal Security
08.2021 - 10.2023
Hospital Hostess
Sodexo
02.2021 - 07.2021
High School Diploma -
Forest Hill Community High School