VALERIE VOZZA
San Antonio,TX
Overview
7
7
years of professional experience
Work History
Licensed Vocational Nurse
Avenanna Healthcare
01.2020 - 01.2021
- Utilized active listening techniques, empathy, and therapeutic communication to foster and grow relationships with patients
- Assist with recording all patient care activities in the electronic medical record
- Coordinate the information between physicians, nurse practitioners, nurses, and management
- Continually utilize a team of healthcare and social service providers to address patients' needs through effective intervention and care planning
Certified Nursing Assistant
Heights on Huebner
01.2017 - 01.2019
- Assisted up to 20 patients per day with their daily requirements and activities
- Document all interactions with patients electronically during the shift
- Provided tailored patient care by keeping track of vital signs, making notes about observations, giving treatments, and assessing the needs of the patient
Head Lifeguard
Anderson Mill Limited District
01.2014 - 01.2017
- Operated a computer and took phone calls to check the citizens in the pool system
- Trained and managed team of lifeguards on pool safety and risk management protocols
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction
Education
Galen College of Nursing
San Antonio, TX01.2019
Austin Community College
Austin, TX01.2017
Skills
- Technical report development
- Client case coordination
- Proficient in EMR software
- Detail-oriented data input
- Patient engagement strategies
- Experienced with Microsoft Office applications
- Effective interpersonal communication
- Patient relationship management
Timeline
Licensed Vocational Nurse
Avenanna Healthcare
01.2020 - 01.2021
Certified Nursing Assistant
Heights on Huebner
01.2017 - 01.2019
Head Lifeguard
Anderson Mill Limited District
01.2014 - 01.2017
Galen College of Nursing
Austin Community College
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