Valerie Walker
Lubbock,Tx
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Documented to build strong professional relationships with key clients. Known for strengths in time management and public speaking. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health assistant
Sunrise Canyon Hospital
07.2022 - 10.2023
- Observed client behavior and interactions to identify any changes in mood or attitude.
- Actively listened to clients without judgement while providing a safe space for them to express themselves freely.
- Maintained client records according to agency standards and regulations.
- Provided emotional support and guidance to individuals struggling with mental health issues.
- Documented patient interactions in compliance with HIPAA requirements.
Server
Dos Chiles Grande Cafe
05.2015 - 09.2020
- Greeting customers at the tables.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Abuelo’s
10.2021 - 07.2024
- Greeting tables with chips and salsa
- Running food and bar drinks out to customer
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
Education
Bachelor of Human Sciences -
Texas Tech University
Lubbock, Texas08-2024
Bowie High School
05.2018
Skills
- Communication skills
- Well organized
- Team work ability
- Charting and clinical documentation
- Knowledge of medical terminology
- Bilingual in English and Spanish
- Excellent customer service skills
- Sales Techniques
- Guest Engagement
Certification
- Food Handler certificate of completion
- TABC seller training certification
References
- Joel De Leon, Dos Chiles Grande Cafe, 214-729-2186
- Mike Barecky, Abuelo’s, 806-794-1762
- Ami Freeman, Sunrise Hospital, 806-790-7738
Timeline
Mental Health assistant
Sunrise Canyon Hospital
07.2022 - 10.2023
Server
Abuelo’s
10.2021 - 07.2024
Server
Dos Chiles Grande Cafe
05.2015 - 09.2020
Bachelor of Human Sciences -
Texas Tech University
Bowie High School
- Food Handler certificate of completion
- TABC seller training certification
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