Kelly LaBenske
Scottsdale,AZ
Summary
Motivated Office Manager and Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Office Manager
Canyon Sunrise Roofing
11.2018 - Current
- Maintained computer and physical filing systems.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Managed office operations while scheduling appointments for contractors.
- Maintained integrity of general ledger and chart of accounts.
Server
BLK Live
08.2017 - 10.2019
- Answered customers' questions, recommended items, and recorded order information.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Buffalo Wild Wings
05.2016 - 08.2017
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
North Pointe Preparatory
Phoenix, AZ05.2016
Skills
- Project Management
- Team Bonding
- Customer Relations
- Workflow Planning
- Check Payment Processing
- Sales Expertise
- Menu Memorization
- Quality Control
Timeline
Office Manager
Canyon Sunrise Roofing
11.2018 - Current
Server
BLK Live
08.2017 - 10.2019
Server
Buffalo Wild Wings
05.2016 - 08.2017
High School Diploma -
North Pointe Preparatory
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