Valerie Wilkes
Gretna,VA
Summary
Reliable professional with over 10 years in healthcare, excelling in multitasking and time management. Experienced in coordinating patient care and insurance processes, while maintaining compliance with HIPAA requirements to enhance patient outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Rehab Assistant
Centra Outpatient Rehabilitation
Gretna, VA
08.2021 - Current
- Managed patient scheduling, appointment confirmations and demonstrated multitasking abilities while handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Coordinated insurance verification processes and authorizations, ensuring accurate coverage for services rendered.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines.
- Monitored vital signs before, during, or after exercise routines to ensure safety while maximizing therapeutic benefits.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Checked physical therapy supplies, assisting with ordering and restocking.
Respiratory Therapist
Centra Specialty Hospital
Lynchburg, VA
06.2016 - 08.2021
- Managed and operated mechanical ventilators to deliver airway management.
- Educated patients and families on respiratory management techniques and equipment usage for improved home care.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Enhanced patient outcomes by effectively administering respiratory therapy treatments and interventions.
- Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
Respiratory Therapist
UNC Rockingham Health
Eden, NC
01.2010 - 08.2021
- Administered respiratory therapy treatments in accordance with established protocols and physician orders.
- Monitored patient responses to therapies, adjusting treatment plans as necessary to optimize outcomes.
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
Pharmacy Technician
Gretna Drug Co
Gretna, VA
01.2005 - 06.2009
- Filled prescriptions accurately and efficiently while adhering to legal and regulatory guidelines.
- Assisted pharmacists in managing inventory, ensuring optimal stock levels of medications and supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new pharmacy staff on operational procedures and safety protocols to enhance team performance.
Education
Associate of Applied Science - Respiratory Therapy
Central Virginia Community College
Lynchburg, VA06-2009
High School Diploma -
Gretna High School
Gretna, Va06-1998
Skills
- Data entry
- Schedule coordination
- Teamwork
- Time management
- Multitasking
- Reliability
- Basic life support
- HIPAA requirements
Certification
- Licensed Respiratory Therapist - June 2009-Present
- Basic Life Support (BLS)
Timeline
Rehab Assistant
Centra Outpatient Rehabilitation
08.2021 - Current
Respiratory Therapist
Centra Specialty Hospital
06.2016 - 08.2021
Respiratory Therapist
UNC Rockingham Health
01.2010 - 08.2021
Pharmacy Technician
Gretna Drug Co
01.2005 - 06.2009
Associate of Applied Science - Respiratory Therapy
Central Virginia Community College
High School Diploma -
Gretna High School