Valerie Zavala
Jersey City,NJ
Summary
Proven track record of exceeding performance targets at Amazon by leveraging exceptional sorting accuracy and strong problem-solving skills. Demonstrated reliability and excellent communication, enhancing team productivity and safety. Achieved significant improvements in operational efficiency, contributing to a positive work environment and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Sortation Associate
Amazon
09.2020 - Current
- Maintained a safe work environment through proper handling of packages and equipment.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.
- Assisting associates, maintaining a safe work environment, and sometimes performing production tasks like picking,packing, receiving, and stowing products, all while aiming to achieve strong operational results.
- Training new associates on standard procedures, providing guidance on tasks, and addressing associate concerns.
Receptionist
Golden Age Of Brooklyn
10.2016 - 11.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Receptionist
New Holland Dental Associates
02.2014 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved data privacy compliance with meticulous management of sensitive information.
- Handled cash transactions and maintained sales and payments records accurately.
Production Worker
Thermacore Inc
03.2012 - 12.2013
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Di- filled, crimped, straightened and tested copper pipes.
Packer Associate
PAP TECHNOLOGIES
03.2011 - 02.2012
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Effectively operated pallet jacks to receive and transport items from various warehouse locations
- Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment
- Packed lottery tickets, bet slips, credit card receipts, bank ATM cash register receipts.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes.
Skills
- Sorting accuracy
- Warehouse safety
- Problem-solving skills
- Multitasking
- Reliability
- Excellent communication
Languages
English
Spanish
Timeline
Sortation Associate
Amazon
09.2020 - Current
Receptionist
Golden Age Of Brooklyn
10.2016 - 11.2016
Receptionist
New Holland Dental Associates
02.2014 - 08.2015
Production Worker
Thermacore Inc
03.2012 - 12.2013
Packer Associate
PAP TECHNOLOGIES
03.2011 - 02.2012
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