Valerie Hitzel Aguilar Ceron
Phoenix,AZ
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Associate
In And Out Burger
Phoenix, AZ
01.2021 - 05.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.'
- Was able to push 50 cars in and out of the drive-thru every 30 minutes.
Waitress
Pt Noodles
Phoenix, AZ
09.2020 - 12.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Bachelor of Science - Social Work
Arizona State University
Downtown Phoenix05.2025
High School Diploma -
Sierra Linda High School
Tolleson, AZ05.2021
Skills
- Attention to Detail
- Customer Service
- Presenting Solutions
- Customer Support
- Issue and Complaint Resolution
- Upbeat and Positive Personality
Timeline
Associate
In And Out Burger
01.2021 - 05.2022
Waitress
Pt Noodles
09.2020 - 12.2020
Bachelor of Science - Social Work
Arizona State University
High School Diploma -
Sierra Linda High School
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