Summary
Overview
Work History
Education
Skills
Accomplishments
recommendations
awards
Affiliations
Languages
Software
Timeline
Hi, I’m

Valerie M. Thuo

Middletown,DE
Valerie M. Thuo

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

2
years of professional experience

Work History

Kaleidoscope Family Solutions

Caregiver
08.2023 - Current

Job overview

  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Maintained a safe and clean environment for clients, reducing risks and ensuring optimal health outcomes.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with daily living activities, running errands, and household chores.
  • Completed regular check-ins and progress report for each client.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

First Impression Staffing

Concierge Team Member
02.2023 - Current

Job overview

  • Maintained a clean and welcoming lobby area, ensuring guests felt comfortable upon arrival.
  • Assisted in resolving guest concerns promptly, resulting in positive feedback and return visits.
  • Provided exceptional customer service to all guests, earning recognition as a top-performing team member.
  • Managed concierge desk operations efficiently, handling high volumes of inquiries with ease.
  • Handled complex logistics for group bookings while maintaining an organized schedule that met the needs of all parties involved.
  • Supported front desk operations as needed during busy periods or staff shortages without compromising quality of service provided at the concierge desk.

Family Friends And Neighbors

Baby sitting
07.2022 - 01.2023

Job overview

  • Coordinated closely with family members regarding updates on the baby's conditions or concerns that arose during the course of caregiving duties.

Education

St. Agnes Primary School

01.2016

University Overview

Delaware Technical Community College

01.2024

University Overview

Middletown High School

07.2020

University Overview

Nembu Girls' High School

01.2019

University Overview

Skills

  • Effective communication skills
  • Incident Reporting
  • Good with general computer work
  • Good hospitality
  • First aid and safety
  • Fast Learner
  • Filing and Data Archiving
  • Caregiving
  • Documentation
  • Progress Documentation
  • State Regulations Knowledge
  • Strong Ethics
  • Multitasking and Organization
  • Problem-Solving
  • Patient Care
  • COVID-19 Safety Policies
  • Relationship Building
  • CPR certification

Accomplishments

Accomplishments
  • first aid certification from St. Johns Ambulance.
  • CPR Certification of complition, American Redcross

recommendations

recommendations
  • Joseph Githiri, Case Manager -CRISP, Conexio Care, 302-563-3150, joegithiri8@gmail.com2
  • Elizabeth Ngugi, former employer, +1(781) 864-2201, Elizabeth.Ngugi@Nemours.Org
  • Paul Githinji, Senior pastor St. Veronica Anglican Mission Church, 302-401-9150 , thuopaulg@yahoo.com

awards

awards

First Aid and Drills certificates from St.Johns Ambulance.

CPR certificate of completion,American Redcross

Affiliations

Affiliations
  • cooking
  • reading
  • socializing

Languages

English
Native or Bilingual
Swahili
Native or Bilingual

Software

Microsoft Work, Excel, google docs

Timeline

Caregiver
Kaleidoscope Family Solutions
08.2023 - Current
Concierge Team Member
First Impression Staffing
02.2023 - Current
Baby sitting
Family Friends And Neighbors
07.2022 - 01.2023
St. Agnes Primary School
Delaware Technical Community College
Middletown High School
Nembu Girls' High School
Valerie M. Thuo