Valerio Nieto

Head Bartender of a busy 35 seat bar in the heart of the Convoy district of San Diego.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Resolved customer complaints promptly and professionally, preserving the establishment's reputation for excellent service.
• Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.

Head Bartender of this busy neighborhood bar in the center of downtown San Diego, with a focus on vibrant flavors, seasonal cocktails and local clientele.

• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Assistant bar manager of this eclectic farm to table restaurant and bar, with a seasonally changing food and drink menu.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Supported marketing efforts by collaborating on promotional events to attract new clientele to the establishment.
• Collaborated with the bar manager to develop new beverage offerings, increasing sales and customer interest.
• Elevated guest experiences with attention to detail in crafting innovative cocktails that showcased the bar's unique offerings.

Bar Manager of this upscale Mediterranean eatery and lounge emphasizing the guest experience.

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Developed strong relationships with suppliers, negotiating favorable terms and pricing.
• Introduced new cocktails to the menu based on market research that became popular choices amongst customers.