Valery Briceno Valero
Kissimmee
Summary
Motivated healthcare student with Phlebotomy knowledge and nursing prerequisites in progress. Strong background in customer service and team collaboration, fluent in English and Spanish. Ready to leverage diverse skills and empathetic communication to support patient care in nursing.
Overview
1
1
Certification
Work History
Cashier / Barista
Stella Nova Resort
- Delivered exceptional customer service in fast-paced hospitality environment
- Processed transactions accurately while ensuring customer satisfaction
- Prepared beverages and guided guests with orders and inquiries
- Collaborated with team members to manage customer service during busy shifts
Supervisor
Universal's Sapphire Falls Resort
- Supervised daily operations, supporting team members during peak shifts to ensure smooth service
- Resolved guest concerns, enhancing overall customer satisfaction and loyalty
- Cultivated leadership, communication, and organizational skills through hands-on experience
- Maintained professional and efficient work environments
Front Desk Associate (Part-Time)
Gym Front Desk
- Facilitated member check-ins, scheduling, and customer support to enhance service experience
- Provided information and fostered a welcoming environment for all members
- Coordinated multiple tasks in a fast-paced setting to ensure smooth operations
Paralegal Assistant
Law Office
- Cultivated attention to detail and professional communication skills for effective client interactions
- Organized documents and performed administrative tasks to support legal team efficiency
- Managed daily tasks and coordinated schedules to ensure smooth office operations.
Education
Associate of Science -
Valencia College
Osceola Campus05-2027
Certificate - Phlebotomy
Professional Academy of Health
Kissimmee, FL09-2025
High School Diploma -
Freedom High School
Skills
- Cash handling
- Attention to detail
- Experience in fast-paced environments
- Time management and multitasking
- Fluent in English and Spanish
- Computer proficiency
- Clear communication
- Patient communication and service
- Empathy and patience
- Healthcare learning
- Venipuncture and phlebotomy knowledge
Certification
- Phlebotomy Course, Completed (150 hours)
- CPR/AED Certification
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Cashier / Barista
Stella Nova Resort
Supervisor
Universal's Sapphire Falls Resort
Front Desk Associate (Part-Time)
Gym Front Desk
Paralegal Assistant
Law Office
Associate of Science -
Valencia College
Certificate - Phlebotomy
Professional Academy of Health
High School Diploma -
Freedom High School