Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Valery Cruz

Elizabeth,NJ

Summary

Adept at driving sales and enhancing customer experiences, I excelled as a Sales Associate at Journeys Kidz and Puma by leveraging my strong problem-solving and customer service skills. I significantly contributed to store visual appeal and inventory management, fostering customer loyalty and surpassing sales targets through effective merchandise promotion and relationship building. I am a dedicated and hard-working individual with a passion for delivering exceptional customer service. I thrive in a fast-paced environment and excel at multitasking and problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate at Puma

Nelson Soto
Elizabeth, NJ
05.2024 - Current
  • Streamlined processes within the store"s operations by organizing merchandise layouts for easy access.
  • Managed efficient cash register operations.
  • Always prioritizing customer with the purpose of getting the customer to create a loyal relationship with our brand.
  • Also creating relationships with customers to provide a better service, also encouraging them to join some of our other services, like our apps and membership cards.

Front Desk Receptionist at PY School of Rock

William Zespedes
Elizabeth, NJ
04.2024 - 09.2024
  • Addressed customers as they first walk into the school, helping them out with any questions they may have, and seating them until their appointment was up.
  • Controlled the call center, addressing any questions customers had about future appointments, while becoming familiar with registration apps, etc.
  • Taking care of organizing and closing the store properly in order for it to be set for the next day.

Sales Associate/Lead at Journeys Kidz

Ashley Zeferino
Elizabeth, NJ
03.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Created inviting environment for customers by welcoming them and maintaining store organization and cleanliness.
  • Created relationships with customers in order to hit both individual and store sales goals, while also hitting membership points.

Files Assistant at Imagery Corporation

Eddison Cruz
Union City, NJ
12.2019 - 12.2021
  • Consolidated duplicate files, freeing up valuable office space and reducing clutter within the workplace.
  • Conducted regular audits of the filing system, identifying areas of improvement and addressing discrepancies in record-keeping.
  • Managed offsite storage coordination, maintaining inventory control and ensuring timely retrieval when necessary.

Education

Bachelor of Marketing -

Saint Peter's University
Jersey City, NJ
06-2028

High School Diploma -

Frank J. Cicarell Academy
Elizabeth, NJ
06-2024

Skills

  • Excellent communication skills
  • Positive and professional
  • Sales expertise
  • Product Sales
  • Exceeds sales goals

Languages

English
Professional
Spanish
Professional

Certification

  • Certified Bilingual

Timeline

Sales Associate at Puma

Nelson Soto
05.2024 - Current

Front Desk Receptionist at PY School of Rock

William Zespedes
04.2024 - 09.2024

Sales Associate/Lead at Journeys Kidz

Ashley Zeferino
03.2023 - 04.2024

Files Assistant at Imagery Corporation

Eddison Cruz
12.2019 - 12.2021

Bachelor of Marketing -

Saint Peter's University

High School Diploma -

Frank J. Cicarell Academy

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Valery Cruz