Valia Kaliotzakis
Summary
Experienced Appliance Customer Service Associate with a strong focus on helping customers find the right products for their needs. Skilled at building rapport, answering questions, and providing product knowledge that leads to confident purchasing decisions. Dependable team member with experience managing inventory, supporting sales goals, and delivering excellent customer service in a fast-paced retail environment. Looking to bring my appliance expertise, customer-focused approach, and commitment to results to a Specialist role at Lowe's.
Overview
4
4
years of professional experience
Work History
Appliance Customer Service Associate
Lowe’s
05.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained detailed record of customer interactions, ensuring accountability and follow-up.
- Collaborated with product team to communicate customer feedback, leading to improved product offerings.
Student-Worker
Grand Canyon University, Student Engagement
08.2025 - 04.2026
- Provided friendly, professional customer service to students throughout event operations.
- Supported accurate attendance tracking to strengthen marketing insights and engagement analytics.
- Assisted with event setup, signage placement, and overall flow to ensure smooth operations.
- Collaborated with team members to improve event processes and enhance student turnout.
Student Researcher
Grand Canyon University Antimicrobial Discovery Lab
01.2023 - 04.2026
- Cultured bacteria and prepared sterile agar media using autoclave procedures.
- Performed Kirby-Bauer disk diffusion assays to evaluate antimicrobial activity.
- Conducted PCR and gel electrophoresis for DNA analysis.
- Measured and analyzed zones of inhibition to assess antimicrobial effectiveness.
- Collected and analyzed experimental data using Microsoft Excel.
- Maintained sterile technique and followed laboratory safety protocols.
Principal Science Investigator
Arizona NASA Space Grant ASCEND
11.2022 - 04.2023
- Defined and conducted biological experiments for a stratospheric payload measuring ozone levels, particle capture, and E. coli response to gamma radiation.
- Developed biological experiment parameters to ensure viability during stratospheric flight conditions.
- Prepared and handled biological samples for high-altitude experimentation.
- Collected, recorded, and organized biological and environmental data post-flight.
Education
Bachelor of Science - Biological Sciences
Grand Canyon University
Phoenix, Arizona04-2026
Skills
- Strong attention to detail, protocol adherence, and safety compliance
- Bilingual (Greek)
- Problem-solving
- Teamwork and collaboration
- Dependable and responsible
Timeline
Student-Worker
Grand Canyon University, Student Engagement
08.2025 - 04.2026
Appliance Customer Service Associate
Lowe’s
05.2025 - Current
Student Researcher
Grand Canyon University Antimicrobial Discovery Lab
01.2023 - 04.2026
Principal Science Investigator
Arizona NASA Space Grant ASCEND
11.2022 - 04.2023
Bachelor of Science - Biological Sciences
Grand Canyon University