Valiant Wamvuama
Atlanta,GA
Summary
Dedicated operations management professional with a demonstrated history of achieving significant cost reductions, optimizing processes, and enhancing productivity. Expertise in leveraging advanced technology and strategic planning to streamline operations and drive efficiency. Proven leadership in team development, having effectively evaluated financial aspects, implemented sales forecasting strategies, and maintained budget controls. Known for fostering a culture of continuous improvement and achieving measurable results in high-stakes environments.
Overview
10
10
years of professional experience
Work History
Operations Manager
Wal-Mart Inc.
Atlanta, GA
02.2021 - Current
- Led and developed teams through effective teaching, training, and feedback, fostering collaboration across all levels of associates to optimize store operations and implement technology-driven business initiatives.
- Drove financial performance by analyzing P&L statements, developing budgets, forecasting financial trends, and managing expenses. Ensured streamlined merchandise presentation, efficient inventory flow, and operational excellence.
- Modeled exceptional customer service standards, spearheaded customer service initiatives, and executed action plans to rectify issues, thereby guaranteeing a consistently superior customer experience.
- Provided supervision and growth opportunities for hourly associates by overseeing hiring, training, mentoring, and setting clear performance expectations to foster a motivated and skilled team.
Deli/Bakery Team Lead
Wal-Mart Inc.
Atlanta, GA
01.2021 - 02.2023
- Spearheaded inventory operations, ensuring safe handling, accurate movement, and attractive display of goods. Implemented streamlined inventory processes to enhance replenishment efficiency and minimize shrinkage.
- Managed the preparation, fulfillment, and delivery of food orders, while resolving customer inquiries and complaints promptly to maintain high levels of customer satisfaction.
- Successfully adapted to evolving work demands by mastering digital systems and consistently prioritizing customer/member needs, showcasing a strong commitment to service excellence.
Assistant Site Manager
Canon Business Process Services
Atlanta, GA
07.2014 - 07.2021
- Facilitated daily communication with Senior Material Handling/Distribution Manager and Area Manager to ensure seamless operations and alignment of objectives.
- Collaborated with management to assess, research, and propose effective solutions for distribution management challenges, fostering efficiency and continuous improvement.
- Oversaw budget management, site billing, and initiatives aimed at enhancing service delivery, ensuring cost-effectiveness and client satisfaction.
- Effectively delegated tasks to staff, monitoring their progress to ensure timely and successful project completion, promoting accountability and productivity.
Meat Department & Inventory Manager
Wal-Mart
Atlanta, GA
07.2014 - 04.2021
- Evaluated product financials, including budgets, expenditures, and profit-loss projections.
- Utilized sales forecasting and strategic planning to maximize product sales and profitability.
- Analyzed monthly budgeting and accounting reports to enforce expenditure controls.
- Determined staffing needs, conducted interviews, hired, and trained new employees.
Education
Bachelor of Science - Operations Manager
Southern New Hampshire University
Manchester, NH07.2024
Languages
Fluent in French
Languages
French
Full Professional
Timeline
Operations Manager
Wal-Mart Inc.
02.2021 - Current
Deli/Bakery Team Lead
Wal-Mart Inc.
01.2021 - 02.2023
Assistant Site Manager
Canon Business Process Services
07.2014 - 07.2021
Meat Department & Inventory Manager
Wal-Mart
07.2014 - 04.2021
Bachelor of Science - Operations Manager
Southern New Hampshire University
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