Family Model Care Manager at Greene County Skills with over 15 years experience. I focus on providing person centered advocacy for Individual's with IDD and ensuring delivery of quality services. By working from the ground up, I've developed various skills and knowledge over the years. I'm driven to continue building knowledge to better support Individuals with IDD and assist in improving their quality of life.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Family Model Care Manager
Greene County Skills, Inc.
04.2013 - Current
Managed contracted providers in their homes within the community to support individuals with IDD by coordinating and assuring quality services were provided.
overseen medical needs by ensuring medications were given as prescribed, Doctor orders were being encouraged/ followed, routine medical appointments were scheduled and ordered follow-ups were completed.
overseen finances by assisting with budgets, reviewing spending, updating inventories, and balancing bank statements with checkbooks.
Visited homes twice a month to ensure clean and safe living conditions.
Provided Person Centered advocacy and assisted Individuals to meet their goals
Advocated for Individual's needs
Trained Individuals with IDD of their rights
Trained staff and contracted providers on various plans, policies, and guidelines
overseen, reviewed, and trained staff and Care Manager peers on Rights restrictions and psychotropic medications
assisted with organizing parties/ events
Reviewed documentation monthly and provided monthly summaries on each Individual served on caseload.
Day Program Instructor
Greene County Skills, Inc.
06.2011 - 04.2013
Facilitated engaging activities to promote social interaction and skill development among participants.
Developed individualized lesson plans tailored to unique needs and goals of each participant.
Collaborated with multidisciplinary teams to enhance program effectiveness and participant outcomes.
Facilitated activities in the community to promote job search/ interests
provided van transportation to various places of interest
provided assistance for Individuals with IDD with all daily living skills
Administered medications prescribed to Individuals with IDD
Completed various documentation requirements
Direct Support Professional
Greene County Skills, Inc.
12.2009 - 06.2011
Provided individualized support to enhance daily living skills and promote independence.
Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
Monitored behavioral patterns, identifying triggers to improve client engagement and well-being.
Trained new staff on best practices for client interaction and support techniques.
Facilitated social activities to encourage community involvement and skill development among clients.
Maintained accurate documentation of client progress, ensuring compliance with regulatory standards.
Advocated for clients' needs, fostering positive relationships with families and support networks.
Maintained clean, safe, and well-organized home environment.
Waitress
Village Square Restaurant
06.2006 - 12.2009
Delivered exceptional customer service in fast-paced dining environment.
Managed orders efficiently, ensuring accuracy and timely delivery to guests.
Trained new staff on menu knowledge and service protocols.
Collaborated with kitchen staff to address special dietary requests promptly.
Maintained cleanliness and organization of dining area for optimal guest experience.
Handled cash transactions accurately, balancing registers at end of shifts.
Assisted in the kitchen by preparing salads and meal prepping
completed "closing" clean-up that included cleaning the windows, tables, floors, drink machines, and preparing for the opening shift.
Cashier
Little Caesars Pizza
01.2007 - 07.2007
Processed customer transactions efficiently.
Provided exceptional customer service.
Prepared and boxed Pizzas, bread, and wings.
prepared dough, sauce, and restocked coolers and toppings
washed dishes
"close-up" cleaning which included countertops, floors, proper food storage.