Valleri hoefer
Gulfport,FL
Summary
Accomplished Project Manager and Adjuster with a proven track record in complex claims and property loss estimation, notably for State Farm and Worley in storm zones. Skilled in insurance regulations and customer service, I excel in multitasking and problem-solving, ensuring prompt, fair settlements and precise estimates. Demonstrated leadership in supervising a team of adjusters, enhancing operational efficiency.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Project Manager Estimator
Servpro; Rainbow International; RestorAid
04.2008 - 04.2015
Liaison between customer, carrier and restorer
Complex scheduling and organization
Utilized Xactimate for complete and precise property loss estimates
Independent Catastrophe Adjuster
State Farm; Worley
06.2005 - 04.2008
Assigned to storm zones; most notably New Orleans
Operated independently to achieve prompt and fair claims settlements
Certified in estimates and wind storm both personal lines and commercial coverages
Commercial Claims Adjuster
Nationwide Insurance
08.1997 - 06.2005
Responsible for complete property losses up to $500,000
Catastrophe storm duty various states
Nationwide Commercial Casualty and Property education
Outside Field Adjuster Multi-Line; Unit Supervisor
Midwestern Indemnity (Liberty Mutual)
10.1977 - 08.1997
Claims unit supervisor for fourteen adjusters
Outside field claim representative multi-line
Catastrophe assignments in the tri-state area
Education
AAI, AIC, CPCU - Insurance
Insurance Institute of America
Malvern, PASkills
- Insurance regulations
- Customer Service
- Insurance policy knowledge
- Problem-solving abilities
- Multitasking
- Reliability
Certification
Florida Department of Financial Services; Insurance Adjuster All Lines (renewed Oct, 2014 P051012
Timeline
Project Manager Estimator
Servpro; Rainbow International; RestorAid
04.2008 - 04.2015
Independent Catastrophe Adjuster
State Farm; Worley
06.2005 - 04.2008
Commercial Claims Adjuster
Nationwide Insurance
08.1997 - 06.2005
Outside Field Adjuster Multi-Line; Unit Supervisor
Midwestern Indemnity (Liberty Mutual)
10.1977 - 08.1997
AAI, AIC, CPCU - Insurance
Insurance Institute of America
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