Summary
Overview
Work History
Education
Skills
Timeline
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Vallerie Cruz

Pearland,TX

Summary

Proven Lash Artist at Amazing Lash Studio, adept in client retention strategies and makeup artistry, increased revenue through exceptional service and inventory management. Skilled in building strong client relationships and maintaining a high level of cleanliness, ensuring safety and satisfaction. Achieved over 160 weekly client appointments, demonstrating creativity, originality, and active listening.

Overview

3
3
years of professional experience

Work History

Lash Artist

Amazing Lash Studio
01.2023 - Current
  • Utilized exceptional customer service skills throughout lash consultations and services.
  • Maintained full schedule of appointments with over 160 clients per week.
  • Worked with high attention to detail to complete precise, long-lasting lash looks.
  • Created unique looks matching individual client preferences and budgets.
  • Encouraged repeat business based on quality of service and strength of client relationships.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Followed strict safety standards to protect clients from injury or infection.
  • Taught clients how best to care for lash extensions and prevent problems.
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Answered phone calls and emails to schedule client appointments.
  • Increased revenue through effective customer service and inventory management.

Server

Jimmy Changas
11.2021 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Smoothie Barista

Main Squeeze Juice
02.2022 - 09.2022
  • Created quality beverages for customers following recipes and presentation standards.
  • Prepared and served juices and blended drinks.
  • Explained product details to share ingredients, allergens or preparation methods.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Solved problems, finding possible causes, and taking action to correct.
  • Communicated special requests and coordinated daily tasks working with teammates.
  • Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
  • Took customer orders and accurately processed in system.
  • Assessed nutrition needs to determine best intervention and care.
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.
  • Evaluated and revised menus to incorporate variety and meet evolving needs and preferences.
  • Assisted with developing and implementing budget and resource allocation plans to promote cost-effectiveness and efficiency.

Education

High School Diploma -

Shadow Creek High School
Pearland, TX
05.2021

Skills

  • Client Retention Strategies
  • Social Media Marketing
  • Allergy awareness
  • Appointment Scheduling
  • Makeup and Lashes
  • Supply Ordering and Management
  • Relationship Building
  • Workspace Organization
  • Beauty Treatment Recommendation
  • Decision-Making
  • Creativity and Originality
  • Styling Suggestions
  • Payment Processing
  • Tool, Equipment, and Surface Sanitizing
  • Cash Register Operation
  • Active Listening

Timeline

Lash Artist

Amazing Lash Studio
01.2023 - Current

Smoothie Barista

Main Squeeze Juice
02.2022 - 09.2022

Server

Jimmy Changas
11.2021 - 01.2023

High School Diploma -

Shadow Creek High School

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Vallerie Cruz