Professional Summary
Overview
Work History
Education
Skills
Timeline

Vallisa Braddy

Augusta State Medical Prison
Hephzibah,GA
36
years of professional experience

Accomplished Assistant Manager with extensive experience in customer service and decision-making. Demonstrated ability to implement process improvements, manage inventory effectively, and train staff, driving operational success and exceeding performance expectations.

Work History

Food Service Specialist Supervisor

3 Years 7 Months
Augusta State Medical Prison | 01.2023 - Current

Led a team of over 20 inmates in producing meals for a population exceeding 1,100. Developed and implemented daily protocols for monitoring refrigeration units to ensure temperature accuracy. Oversaw quality control measures, testing food to verify standards compliance. Managed and trained inmates to uphold a clean and secure kitchen environment. Coordinated resources, ensuring inmates had access to necessary tools and ingredients for meal production.

  • Oversaw daily food service operations, ensuring compliance with health and safety regulations.

Kitchen Manager

3 Years 8 Months
Jets Food Store | 07.2019 - 03.2023
  • Supervised kitchen operations, ensuring compliance with safety and sanitation standards.
  • Trained and mentored staff on food preparation techniques and equipment usage.
  • Developed efficient workflows to enhance kitchen productivity and reduce waste.
  • Managed inventory levels, ordering supplies to maintain optimal stock availability.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Assistant Manager

9 Years 11 Months
Mcdonalds | 02.2013 - 01.2023
  • Supervised daily operations, ensuring adherence to company standards and policies.
  • Trained and mentored staff, improving team performance and service delivery.
  • Implemented process improvements, enhancing workflow efficiency and customer satisfaction.
  • Managed inventory levels, optimizing stock control and reducing waste.
  • Developed training materials, fostering employee development and operational knowledge.
  • Analyzed sales data to inform strategic decisions and drive revenue growth.
  • Ensured compliance with health and safety regulations, maintaining a safe work environment.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Jets Food Store

4 Years 3 Months
Customer Service Representative | 06.2008 - 09.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Machine Operator/Assembler

9 Years 5 Months
Victor Forstmann | 01.1999 - 06.2008
  • Conducted routine maintenance on machines to prevent operational disruptions.
  • Maintained accurate records of production output and equipment usage.
  • Operated machining equipment safely with team of operators.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
  • Ensured timely completion of orders by monitoring progress and adjusting schedules as necessary.
  • Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.

Machine Operator/Assembler

8 Years 1 Month
Forstmann&Company | 08.1990 - 09.1998
  • Operated machinery to assemble products efficiently and accurately.
  • Monitored production processes to ensure adherence to quality standards.
  • Trained new employees on equipment operation and safety protocols.
  • Collaborated with team members to optimize workflow and reduce downtime.
  • Coordinated with supervisors to address production challenges effectively.
  • Implemented process improvements that enhanced productivity and reduced waste.

Education

High School Diploma

Louisville High School | 1177 Wrens Height Louisville,Georgia 30434 | 05-1987
  • Honor Roll 2nd Semester

Louisville Academy | 207 Mimosa Drive Louisville,Georgia 30434 | 05-1979

Skills

Customer service
Money handling
Team leadership
Decision-making
Team motivation
Staff supervision
Problem-solving
Customer relations

Timeline

Food Service Specialist Supervisor

Augusta State Medical Prison
01.2023 - CurrentRead More

Kitchen Manager

Jets Food Store
07.2019 - 03.2023Read More

Assistant Manager

Mcdonalds
02.2013 - 01.2023Read More

Jets Food Store

Customer Service Representative
06.2008 - 09.2012Read More

Machine Operator/Assembler

Victor Forstmann
01.1999 - 06.2008Read More

Machine Operator/Assembler

Forstmann&Company
08.1990 - 09.1998Read More

Louisville High School

High School Diploma
Read More

Louisville Academy

Read More
Vallisa Braddy