Vallori Crowston
New Phoenix Casino
Longview,WA
1
Certification
11
years of professional experience
Compassionate Certified Nursing Assistant with strong customer service experience in fast-paced environments. Proven ability to communicate effectively with diverse individuals while maintaining professionalism under pressure. Eager to apply CNA training and transferable skills in a healthcare setting while pursuing a nursing degree.
Work History
TABLE GAMES DEALER / SUPERVISOR
1 Year 8 Months- Operated count room equipment to accurately verify and record daily revenue, ensuring financial integrity
- Managed large cash and chip transactions under strict security protocols, safeguarding assets and minimizing risk
- Supervised table games, ensuring compliance with regulations and providing a safe gaming environment
- Assumed additional tasks to enhance team efficiency
TABLE GAMES FLOOR SUPERVISOR
5 Years 7 Months- Managed daily operations across multiple gaming tables to enhance customer experience
- Monitored compliance with gaming laws and internal controls to safeguard integrity
- Addressed customer issues and gameplay disputes to promote satisfaction and loyalty
- Trained and coached dealers to maintain high performance standards
SALES MANAGER
3 Years- Managed store operations, overseeing sales, collections, and inventory to ensure smooth daily functions
- Built strong customer relationships that increased repeat business and customer loyalty
- Coordinated product delivery and setup, ensuring effective merchandising aligned with promotional strategies
- Led team performance while maintaining compliance and store standards
Education
High School Diploma
- Nursing
- Presidents list recipient.
- CNA Certification
- GPA: 3.9 GPA
Skills
Conflict Resolution
Customer satisfaction
Excellent customer service
Training & Development
Problem Solving
Critical Thinking
Adaptability
Time Management
Data & Accuracy
Certification
- CNA - Certified Nurse Assistant
Timeline
TABLE GAMES DEALER / SUPERVISOR
New Phoenix Casino
10.2023 - 06.2025Read More
TABLE GAMES FLOOR SUPERVISOR
Ilani
02.2018 - 09.2023Read More
SALES MANAGER
Rent-A-Center
12.2014 - 12.2017Read More
Ilwaco Sr. High School
High School Diploma
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Lower Columbia College
from Nursing
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