Valoria Harris
Beaverton,Oregon
Summary
Exceptional Operations & Production Manager focused on successful team building and operational improvements. Steadfast leadership style with a solution based dedication to streamlining operational goals. A Production and Operations professional with a history of utilizing consistent and organized practices to exceeds company goals. Possessing the ability to handle multiple projects simultaneously with a high degree of accuracy and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Operations Manager (Senior)
PSS
2023.03 - Current
- Implemented processes to re-build organizational culture, cultivate diverse environments, and streamline production objectives and values.
- Recruited, hired, and trained personnel. Working to establish key internal functions and identify applicable scope for positions in support of customer demands.
- Implemented programs to increase employee loyalty and reduce turnover for over 310 employees across Oregon, Arizona, and New Mexico.
- Maintained payroll and benefits for 310 employees in various locations and diminished financial discrepancies across all job sights.
- Reviewed business objectives to recommend new industry guided approaches towards policies and procedures for continual KPI development.
- Built and strengthened relationships across functional leadership areas in 3 Fabrication facilities to keep revenue development and operational plans interconnected and effective.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system in order to effectively coordinate necessary resources and man hours in a timely manner.
Construction Superintendent
Amts
2021.04 - 2023.12
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Complied with safety protocols in plan coordination, eliminating potential risks during hundreds of tool demolitions and installations. Including components in the Utility, Sub-Fab, and Fabrication facilities.
- Supervised field crews to maximize quality and work efficiency. Keeping project timelines intact across 80 tool sets across Defect Metrology.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions outlined in AIO.
- Complied with Occupational Safety and Health Administration (OSHA) guidelines maintaining progressive job site Quality and safety for new and existing Contractors.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports across systems including Bluebeam & Power BI in order to streamline tool installation pathways and processes.
Training and Development Manager
Biamp
2020.04 - 2021.04
- Maintained regular schedule of onboarding classes, one-on-one meetings, and transitional hand-offs to supervisors for 7 departments ensuring production objectives and staffing quotas were met quarterly.
- Enhanced team workflows and employee job satisfaction leading to low turn-over and consistent productivity on 3 productions floors across 2 warehouse facilities.
- Drove cross functional development through focused team operational reviews, structured coaching, and managing to enterprise targets and KPI assessments.
- Managed development of e-learning training materials and activities to enhance learning experiences across 2 Learning Management systems including TWI and Totara.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success. Including new DEI initiatives to include modalities for new and improved ADA support alternatives.
- Planned and budgeted accurately to maximize resources needed to expand Warehouse training facilities.
Aviation Boatswain's Mate, Equipment
US Navy
2009.08 - 2018.08
- Assumed ownership over team productivity, managed workflow, and equipment to meet or exceed quality service goals and deadlines
- Facilitated inter-departmental communication to effectively provide customer care, training and scheduling and payroll support
- Maintained highly empathetic client relationships and earned a reputation for exceeding standard goals as well as being a reputable liaison
- Maintained up-to-date Training materials such as manuals, computer programs and physical logs of all products and service guides
- Managed over 300 schedules including daily changes implemented updates at various times
- Responsible for the daily up keeping of logs records and receipts with times and dates to encourage steady flow of Logistic and Human Resource channels.
Education
Master of Science - Masters Non Profit Leadership And Organization
Pacific University
Forest Grove, OR05.2023
Bachelor of Science - Communication Sciences And Disorders
Portland State University
Portland, OR12.2021
Certificate - LMT
Juve Mexico Academy of Massage And Recovery
Tijuana, Mexico11.2020
Associate of Science -
Tacoma Community College
Tacoma, WA06.2019
Skills
- Power BI
- Microsoft 360 programs
- Bluebeam
- P&L Management
- Customer Relationship Management (CRM)
- Budget Development and Management
- Risk Management
- Quality Assurance
- Corrective Action Implementation
- Six Sigma Methodologies
Activities
- Literature
- Environmental conservation
- CrossFit
- Yoga
- Meditation
- Community Development
Timeline
Operations Manager (Senior)
PSS
2023.03 - Current
Construction Superintendent
Amts
2021.04 - 2023.12
Training and Development Manager
Biamp
2020.04 - 2021.04
Aviation Boatswain's Mate, Equipment
US Navy
2009.08 - 2018.08
Master of Science - Masters Non Profit Leadership And Organization
Pacific University
Bachelor of Science - Communication Sciences And Disorders
Portland State University
Certificate - LMT
Juve Mexico Academy of Massage And Recovery
Associate of Science -
Tacoma Community College
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