Motivated professional offering value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Energetic
Overview
29
29
years of professional experience
1
1
Certification
Work History
Primary Care
Gateway Home Healthcare
01.2023 - Current
Administrating medication, Transport the senior, Managing finances, including paying bills, Housekeeping duties, dressing, bathing, and other hygiene needs
For help with desktop, laptop, and application support
Tracking daily health and or vital signs, schedule and take doctor’s appointment.
PC/LAN 3 Analyst
Wells Fargo Bank Multifamily Capital
McLean, Virginia
01.1995 - 09.2022
Provided technical support to clients via phone, email, and in-person
Troubleshot and resolved hardware and software issues
Maintained accurate records of client interactions and resolutions
Assisted customers with technical issues related to hardware and software
Installed and configured software and hardware
Maintained a clean and organized work environment
Coursework included computer programming, data structures, and algorithms
Strong customer service skills
Proficient in using ticketing systems and other help desk software
Knowledgeable about computer hardware and software.