Valtiera Guillaume
Hollywood,FL
Summary
Driven and adaptable customer service expert with experience in fast-paced environments. Skilled in handling inquiries, problem-solving, and maintaining customer satisfaction. Strong communicator, quick thinker, and committed to providing exceptional service under pressure.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Nordstrom
05.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed questions concerning store guidelines.
Sales Associate
Macys
09.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds.
Medical Technician Intern
Broward Youth Treatment Center
01.2023 - 01.2024
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Education
Broward College
Pembroke Pines, FLCharles W. Flanagan High School
Pembroke Pines, FL06.2023
Timeline
Retail Sales Associate
Nordstrom
05.2024 - 01.2025
Medical Technician Intern
Broward Youth Treatment Center
01.2023 - 01.2024
Sales Associate
Macys
09.2022 - 02.2024
Broward College
Charles W. Flanagan High School
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