Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Van Agustino

San Diego,CA

Summary

Seasoned Case Manager and Former Hospital Corpsman with a distinguished history of exceptional patient support and meticulous case documentation. At the San Diego Regional Center, I have excelled in resource management, consistently enhancing client autonomy through the development and implementation of innovative service plans. My work is characterized by an unwavering commitment to empathetic client advocacy and an ability to efficiently multitask, which has led to significant improvements in client outcomes. My experience as a Hospital Corpsman has equipped me with invaluable skills in medical care, emergency response, and patient counseling, all of which I have seamlessly integrated into my role as a Case Manager. I possess a deep understanding of the complexities and sensitivities involved in both medical and social services, enabling me to provide comprehensive and compassionate support to my clients. I am adept at collaborating with multidisciplinary teams to coordinate and deliver holistic care, and I pride myself on my ability to build strong, trusting relationships with clients, colleagues, and community partners. My proven track record in developing and managing complex cases, combined with my dedication to continuous learning and professional development, makes me an ideal candidate for roles that require both a strategic and compassionate approach.

Overview

10
10
years of professional experience

Work History

Case Manager

San Diego Regional Center
San Diego, CA
01.2024 - Current
  • Conducted home visits to assess living conditions and support needs.
  • Utilized case management software and databases for efficient information tracking.
  • Organized group activities to provide socialization opportunities for clients.
  • Conducted initial assessments to determine client eligibility for programs and services.
  • Monitored client progress through regular follow-ups and case reviews.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Advocated on behalf of clients to secure necessary services and support.
  • Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
  • Educated clients and their families about their rights and available community resources.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Assisted clients in setting realistic goals and developing action plans.

Hospital Corpsman

Navy
03.2015 - 08.2020
  • Instructed junior staff members on proper clinical practices and procedures.
  • Coordinated scheduling of appointments for assigned caseload of patients.
  • Ensured compliance with infection control protocols within the hospital setting.
  • Administered medications and immunizations.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Performed daily medical assessments of patients and recorded vital signs.
  • Performed preliminary exams to determine diagnosis and provide medical treatment.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Maintained health records for marine platoons.
  • Explained medical terminology in non-complex terms to patients.
  • Interviewed patients to obtain medical history and details on current issues.
  • Assisted physicians in the diagnosis, treatment and management of patient care.

Education

Master of Arts - Clinical Psychology

Pepperdine University
Malibu, CA
08-2026

Bachelor of Arts - Counseling Psychology

National University
La Jolla, CA
07-2023

Skills

  • Patient support
  • Indirect patient care
  • Resource identification
  • Case planning
  • Patient assessment
  • Relationship building
  • Case documentation
  • Critical thinking
  • Emotional awareness
  • Goal setting
  • Social work
  • Intervention plans
  • Home visits and inspections
  • Risk assessment
  • Vulnerable population awareness
  • Client advocacy
  • Stress management
  • Multitasking and organization
  • Resource management
  • Eligibility assessment
  • Ethical judgment
  • Family education
  • Empathy and compassion
  • Positive attitude
  • Email and telephone etiquette
  • Verbal and written communication

Accomplishments

  • Deans list every month at National University for two consecutive years.
  • 3.8 GPA at Pepperdine University
  • Navy and Marine Corps Achievement Medal for intervening in a wrong-way freeway accident, and extracting three fatalities from two burning vehicles.
  • letter of appreciates x3 from 1st Light Armored Reconnaissance for providing exception medical coverage during field exercises.

Timeline

Case Manager

San Diego Regional Center
01.2024 - Current

Hospital Corpsman

Navy
03.2015 - 08.2020

Master of Arts - Clinical Psychology

Pepperdine University

Bachelor of Arts - Counseling Psychology

National University
Van Agustino