System Administration
Van Apperson
Information Technology
Sylvester,GA
Summary
Experienced Inventory Specialist specializing in merchandising, tagging and display set-up. Adept at completing multiple simultaneous tasks in challenging, fast-paced environments.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
IT Inventory Specialist
Albany State University
Albany, GA
04.2019 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Verified contents of inventory loads against Bills of Lading.
- Performed data entry and completed proper paperwork.
- Reviewed and analyzed forecast data to determine and address inventory needs.
Desktop Support Technician I-II
Albany State University
Albany, GA
10.2015 - 03.2019
- Collaborated with faculty and staff to optimize scheduling of repair and upgrade jobs, minimizing resource availability disruptions.
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
- Worked with various systems, software and peripherals and various types of games.
- Obtained and evaluated information about new systems, peripherals and software technology.
- Purchased, setup and installed new computers.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Helped streamline repair processes and update procedures for support action consistency.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
Computer Lab Assistant
Albany State University
Albany, Georgia
01.2014 - 07.2015
- Handled lab equipment, cleaned keyboards, monitors and disk drives.
- Supported all computer lab operations.
- Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
- Provided instruction to all lab users on proper use of all equipment.
Education
Associate of Science - Computer Information Systems
Darton State College
Albany, GA 08.2012 - 07.2015
Skills
Inventory counts
Certification
A+ Certified
Interests
Timeline
A+ Certified
07-2021
HDI Certified
03-2021
IT Inventory Specialist
Albany State University
04.2019 - Current
Desktop Support Technician I-II
Albany State University
10.2015 - 03.2019
Computer Lab Assistant
Albany State University
01.2014 - 07.2015
Associate of Science - Computer Information Systems
Darton State College
08.2012 - 07.2015
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