Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Van Ha

Van Ha

Keuka Park,NY

Summary

Human Resources Assistant with a passion for performing support duties and processing work within the HR department. Skilled at multitasking, handling appointments, organizing, and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties.

Overview

4
4
years of professional experience

Work History

Manager's Assistant

1995 Café
Ha Noi
02.2022 - 02.2023
  • Supported daily operations of a fast-paced café, assisting the manager with scheduling, inventory control, and staff supervision to ensure smooth business performance.
  • Trained and supervised a team of front-of-house staff, promoting customer service excellence, and operational efficiency.
  • Handled cash management duties, including daily sales reconciliation, deposit preparation, and point-of-sale troubleshooting.
  • Contributed to menu planning and promotional activities by gathering customer feedback and monitoring product sales trends.
  • Ensured compliance with health and safety regulations by maintaining cleanliness and sanitation standards across all service areas.
  • Acted as the point of contact in the manager’s absence, addressing customer concerns, and resolving operational issues swiftly and professionally.

Club Leader

Book and Action Project
Ha Noi
07.2019 - 08.2020
  • President of the local chapter of the Book and Action Club, a branch of the Book and Action Project, National, an organization that aimed at developing a reading culture and empowering youths in society.
  • Coordinated and managed three key departments. Human Resources, Communication, and Content, making sure that all the activities followed the club’s educational and social goals.
  • Developed an HR team to recruit, onboard, and manage volunteers, and to develop a strong, involved, and organized local team.
  • Directed committees, such as Communication, where I managed the social media presence of the club, promoted various events, and ensured good communication between the people inside, as well as outside, the club.
  • Oversaw the content team to create materials for local workshops, reading sessions, and community events to be relevant and have quality content.
  • Organized and coordinated local events to promote youth involvement and increase the participatory involvement of the population, contributing to the increased visibility and impact of the club in the region.
  • Facilitated cross-functional teamwork across departments and kept the regional coordinators informed on the local performance.

Education

Bachelor of Science - Business Administration And Management

Keuka College
Keuka

Bachelor of Science - Business Sciences of Management

International School - Vietnam National University
Vietnam

Skills

  • Project management
  • Financial analysis
  • Inventory control
  • Customer relationship management
  • Data analysis
  • Event coordination
  • Staff management
  • Problem-solving
  • Proficient in Office 365 tools, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

Languages

French
Limited
Vietnamese
Native/ Bilingual
English
Professional

Timeline

Manager's Assistant

1995 Café
02.2022 - 02.2023

Club Leader

Book and Action Project
07.2019 - 08.2020

Bachelor of Science - Business Administration And Management

Keuka College

Bachelor of Science - Business Sciences of Management

International School - Vietnam National University

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