Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rodolfo Renteria

Perris,CA

Summary

Dynamic professional with extensive experience at TGI Fridays, excelling in customer service and project management. Proven track record in enhancing operational efficiency and reducing costs through strategic planning. Adept at staff training and development, fostering a collaborative environment that drives team motivation and improves customer satisfaction ratings.

Overview

2021
2021
years of professional experience

Work History

Manager's Assistant

TGI Fridays
1991 - 2024
  • Assisted in managing schedules and coordinating meetings for senior management.
  • Supported team projects by organizing documentation and maintaining project timelines.
  • Handled communication between departments to streamline information flow.
  • Prepared reports and presentations to aid decision-making processes for management.
  • Maintained accurate records of office supplies and facilitated inventory management.
  • Participated in training sessions to enhance knowledge of company policies and procedures.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Served as a reliable point of contact for clients, vendors, and stakeholders, establishing trust and credibility within the industry.
  • Reduced operational costs with thorough budget analysis and effective cost-saving measures.
  • Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
  • Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Increased workplace efficiency through meticulous organization of office space resulting in easily accessible files for quick reference.
  • Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
  • Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.
  • Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
  • Provided essential support during contract negotiations which aided managers to close profitable deals.
  • Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes.
  • Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.

Kitchen Manager

TGI Fridays
05.2012 - 04.2020
  • Assisted in managing schedules and coordinating meetings for senior management.
  • Supported team projects by organizing documentation and maintaining project timelines.
  • Handled communication between departments to streamline information flow.
  • Prepared reports and presentations to aid decision-making processes for management.
  • Maintained accurate records of office supplies and facilitated inventory management.
  • Participated in training sessions to enhance knowledge of company policies and procedures.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Served as a reliable point of contact for clients, vendors, and stakeholders, establishing trust and credibility within the industry.
  • Reduced operational costs with thorough budget analysis and effective cost-saving measures.
  • Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
  • Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Increased workplace efficiency through meticulous organization of office space resulting in easily accessible files for quick reference.
  • Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
  • Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.
  • Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
  • Provided essential support during contract negotiations which aided managers to close profitable deals.
  • Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes.
  • Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.

Cook

TGI Fridays
04.1997 - 04.2005
  • Prepared and cooked menu items according to established recipes and standards.
  • Maintained cleanliness and organization of kitchen workspace and equipment.
  • Assisted in inventory management, ensuring proper stock levels of ingredients.
  • Collaborated with team members to maintain efficient kitchen operations during peak hours.
  • Followed food safety regulations to ensure quality and compliance in meal preparation.
  • Adapted quickly to changing menu items and special requests from customers.
  • Trained new staff on kitchen procedures, safety protocols, and cooking techniques.
  • Implemented improvements in food preparation processes to enhance efficiency and service quality.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Developed system for inventory management, reducing waste and cutting costs.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Introduced waste reduction program, contributing to environmental sustainability efforts.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Maintained food safety and sanitation standards.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Monitored food quality and presentation to maintain high standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Planned menus for different events, seasons and customer requests.
  • Suggested actionable improvements to streamline training procedures.

Busser

TGI Fridays
04.1991 - 04.1997
  • Assisted servers by delivering food and beverages promptly to enhance customer satisfaction.
  • Maintained cleanliness of dining areas, ensuring a welcoming atmosphere for guests.
  • Collaborated with kitchen staff to efficiently manage table turnover during peak hours.
  • Organized and restocked supplies, supporting smooth restaurant operations throughout shifts.
  • Supported team members by effectively communicating needs and priorities during busy periods.
  • Cleaned and reset tables quickly between guests to maximize seating availability.
  • Monitored dining area for guest needs, providing attentive service and addressing concerns swiftly.
  • Practiced safety protocols to maintain health standards in food handling and cleanliness procedures.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
  • Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
  • Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
  • Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
  • Improved waste management practices by effectively sorting and disposing of trash and recycling materials.
  • Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
  • Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
  • Improved team efficiency with proactive assistance in dishwashing and kitchen prep tasks.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
  • Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
  • Reduced wait times for seating, efficiently managing flow of guests during peak hours.
  • Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
  • Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
  • Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
  • Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
  • Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
  • Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
  • Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
  • Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
  • Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
  • Assisted with bussing tables and cleaning up spills.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted customers with carry-out service.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Processed payments for orders and provided customers with change.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.

Education

Escuela Popular
Mexico

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision
  • Customer relationship management (CRM)
  • Staff development
  • Sales strategies
  • Staff management
  • Financial management
  • Retail operations
  • Customer rapport
  • Business development
  • Team motivation
  • Retail operations management
  • Performance reviewing
  • Succession planning
  • Orientation and training
  • Employee performance evaluations
  • Project management abilities
  • Strategic planning
  • Task delegation
  • Contract management
  • Schedule oversight
  • Sales reporting
  • Sales growth
  • Employee scheduling
  • Recruiting and interviewing
  • Inventory management
  • Customer relations
  • Project management
  • Cost reduction
  • Promotional planning
  • Business administration
  • Workload management
  • Employee performance evaluation
  • Operations management
  • Policy enforcement
  • Budgeting and finance

Languages

Spanish
Full Professional

Timeline

Kitchen Manager

TGI Fridays
05.2012 - 04.2020

Cook

TGI Fridays
04.1997 - 04.2005

Busser

TGI Fridays
04.1991 - 04.1997

Manager's Assistant

TGI Fridays
1991 - 2024

Escuela Popular

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Rodolfo Renteria