Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Van Khine

GRANITE BAY,CA

Summary

Dedicated Pharmacist with almost over 25 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.

Experienced in delivering excellent customer service, resolving issues and managing inquiries.

Overview

24
24
years of professional experience

Work History

On-Call Pharmacist

CVS Pharmacy
02.2022 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Engaged with pharmacy team members to formulate and enact strategies for sustained improvement in quality of care.

Pharmacy Manager

CVS Pharmacy
02.2018 - 02.2022
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.

Pharmacy Manager

CVS Pharmacy
04.2007 - 02.2018
  • Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
  • Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
  • Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Managed budget effectively, controlling expenses while ensuring pharmacy was well-stocked and staffed.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.

Ambulatory Care Pharmacist

Kaiser Permanente
08.2001 - 04.2007
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
  • Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
  • Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.

Education

Doctor of Pharmacy (PharmD) - School of Pharmacy

University of The Pacific
Stockton, CA

Skills

  • Customer service and communication skills
  • Prescription verification
  • Drug inventory management
  • Medication dispensing
  • Patient education and counseling
  • Vaccination administration
  • OTC recommendations

Languages

Vietnamese
Native or Bilingual

Interests

One of my greatest passions is real estate investing I specialize in buying and selling investment properties, and I take pride in guiding family, friends, and clients through every step of the process With over 20 years of experience as a real estate broker, I offer extensive expertise to ensure successful transactions

Timeline

On-Call Pharmacist

CVS Pharmacy
02.2022 - Current

Pharmacy Manager

CVS Pharmacy
02.2018 - 02.2022

Pharmacy Manager

CVS Pharmacy
04.2007 - 02.2018

Ambulatory Care Pharmacist

Kaiser Permanente
08.2001 - 04.2007

Doctor of Pharmacy (PharmD) - School of Pharmacy

University of The Pacific

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Van Khine