Vanajah Jenkins

• Demonstrated exceptional customer service by addressing parent inquiries and resolving issues promptly and professionally.
• Communicated regularly with parents to provide updates on administrative matters, event scheduling, and student progress, fostering strong relationships.
• Assisted with check-in and check-out procedures to maintain smooth operations.
• Supervised camper groups, facilitating skill sharing and unique experiences to enhance personal development and teamwork.
• Engaged children in diverse activities, including arts and crafts, singing, sports, games, and field trips, promoting creativity and social interaction.

• Scheduled patient appointments efficiently using advanced scheduling software.
• Communicated effectively with patients regarding preparation and procedures.
• Maintained accurate records of appointments and patient information.
• Assisted in resolving scheduling conflicts to optimize clinic operations.
• Provided exceptional customer service to enhance patient experience and satisfaction.
• Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
• Scheduled patient appointments efficiently using electronic health record systems.
• Coordinated with radiologists and medical staff to optimize patient flow.

• Accurately input and organize customer databases, ensuring data integrity and security.
• Managed and updated contact records while maintaining client confidentiality.
• Utilized database software (e.g., Excel, Access, Salesforce) to categorize and retrieve relevant information efficiently.
• Adhered to strict privacy and confidentiality guidelines when handling sensitive customer data.
• Ensured compliance with data protection regulations (HIPAA) in managing customer information.
• Resolved parental inquiries with professionalism, ensuring prompt issue resolution.
• Communicated regularly with parents about administrative matters and school events.

• Coordinated schedules to organize and facilitate lessons and activities.
• Evaluated program effectiveness and made adjustments based on participant feedback.
• Resolved conflicts among participants, promoting a positive and inclusive environment.
• Facilitated team-building exercises to promote cooperation among group members.
• Maintained clean and orderly facilities, following safety protocols and guidelines.
• Submitted incident reports, attendance records, and observation records.
• Used established de-escalation techniques to resolve issues immediately and calmly.

Graduated Cum Laude