Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Storm Chaser
Oklahoma City Thunder
Oklahoma City
08.2025 - Current
Collaborate with team members to ensure smooth operations.
Real Estate Agent
Salt Real Estate Inc
Edmond
11.2024 - Current
Participated in community outreach programs to promote services offered by the company.
Researched current listings available in the area using multiple online resources.
Prepared comparative market analysis to estimate properties' value.
Showed residential properties and explained features, value and benefits of available homes.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Community Assistant
Rose State College
Midwest City
06.2023 - 08.2024
Managed emergency situations calmly and efficiently.
Collaborated with other departments within the organization to ensure timely completion of projects.
Performed consistent rounds throughout residence halls to ensure compliance with established standards.
Inspected dorm rooms regularly to ensure proper sanitation practices are being followed.
Monitored student behavior on campus grounds and initiated appropriate disciplinary action when necessary.
Assisted in the coordination of student activities, including lectures, seminars, workshops and retreats.
Implemented policies and procedures for the maintenance of order within residence halls.
Responded promptly to resident inquiries regarding housing issues or concerns.
Provided guidance to new students on campus policies and procedures.
Coordinated activities set up, and clean up for residents.
Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Head Guard / Pool Manager
Eagle Harbor Aquatic Center
Del City
06.2021 - 07.2023
Assisted in the daily opening and closing procedures of the facility.
Ensured compliance with pool safety rules by closely monitoring swimmers in the pool area.
Provided guidance and support to staff members on addressing customer service concerns from guests and visitors.
Maintained records of pool maintenance activities and monitored chemical readings.
Conducted routine inspections of pool area to detect potential hazards or concerns.
Conducted water safety regulation, first aid, and CPR training sessions for employees.
Examined occurrences of injuries or property damage on facility premises.
Enforced facility rules regarding proper swim attire, age restrictions and other policies.
Checked chlorine levels, pH balance, temperature of the pools daily.
Coordinated emergency response plans in case of medical emergencies or accidents at the pool area.
Scheduled shifts for lifeguards based on staffing needs for each day.
Provided customer service to patrons by answering questions and addressing concerns in a timely manner.
Organized special events at the facility such as birthday parties or swimming competitions.
Supervised lifeguards to ensure they were performing their duties according to established guidelines.
Maintained proper paperwork to provide accurate incident records.
Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
Confronted unapproved individuals for questioning to determine course of action.
Administered first aid to provide immediate emergency care.
Responded to potentially unsafe and dangerous situations and recommended relevant course of action.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Patrolled crowds during events to preserve order and promote security.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Identified suspicious activity to determine appropriate response.
Lifeguard Supervisor
Rose State College
Midwest City
04.2019 - 06.2023
Mirrored services of Eagle Harbor Aquatic Center.
Online Sales
Toner Refill Inc
Oklahoma City
06.2017 - 07.2018
Developed and implemented strategies to increase web traffic and online sales.
Managed daily operations of internet sales department, ensuring effective online sales strategies.
Oversaw inventory management for online sales, ensuring product availability and timely delivery.
Tracked financial performance of each event by collecting data from different sources such as box office receipts, online sales.
Developed and implemented marketing strategies to increase online sales.
Community Support Worker at McMan Youth, Family and Community Services AssociationCommunity Support Worker at McMan Youth, Family and Community Services Association