Vanda Matavele
Falls Church,VA
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
6
6
years of professional experience
Work History
Team Member
Shake Shack
03.2024 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate
Primark Stores
04.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Au Pair
Expert Au Pair
09.2022 - 05.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in Language through immersive conversation and activities.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Transported children safely to school, activities and appointments on time.
- Developed creative activities to encourage physical, social and emotional growth.
- Taught children to organize toys, wash hands, and share by leading by example.
Retail Sales Associate
Loja Africana
01.2019 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Zona Verde Secundary School
Maputo,Mozambique 12.2016
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Cash handling
- Flexible schedule
- Money handling
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Primark Stores
04.2024 - 10.2024
Team Member
Shake Shack
03.2024 - 01.2025
Au Pair
Expert Au Pair
09.2022 - 05.2023
Retail Sales Associate
Loja Africana
01.2019 - 12.2021
Zona Verde Secundary School
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