Vandala Reed
DeSoto,TX
Summary
Dynamic and results-oriented professional with extensive experience in healthcare and administrative support, notably at MHMR Tarrant County. Excelled in coordinating patient care, streamlining intake processes, and enhancing resource connections. Skilled in scheduling and customer service, demonstrating a positive attitude and strong problem-solving abilities. Proven track record of improving operational efficiency and patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Assistant /CNA
Home aid caregivers
, TX
05.2018 - Current
- Answer callouts to families and caregivers, Host orientations and look for fill ins when people call out
- Go to patients homes, survey, train caregivers, bring supplies need etc
Intake Coordinator/Case Manager
MHMR Tarrant County
Fort Worth , TX
05.2018 - 12.2024
- Process Intakes of new patients.
- Process discharges.
- Coordinate treatment team meetings.
- Connect Patients with resources.
- Connect them with insurance .
Social Worker Intern
Park Place Rehab and Nursing
Tyler, Tx
01.2023 - 05.2023
- Shadow and assist Social Worker with Care plan meetings and Clinical meetings
- Work diligently with other staff members such as nurses, doctors, and administrators
- Completed social assessments with residents and participated in social activities
- Inbound/outbound phone calls and emails from families, staff members, DME companies, HH companies etc
Education
Degree -
University of Texas at Arlington
01.2025
Degree -
Jarvis Christian University
01.2023
Skills
- Meeting planning
- Scheduling
- Proofreading
- Bookkeeping
- Call handling
- Event preparation
- Scheduling appointments
- Mail handling
- Customer service
- Insurance eligibility verifications
- Clerical support
- Positive attitude
- Research proficiency
- Legal administrative support
- Prioritizing work
- Resource coordination
- Travel arrangements
- Strong problem solver
Certification
- CNA, Certified Nurse Assistant
- CPR, Cardiopulmonary Resuscitation Certified
- QHMP, Qualified Mental Health Professional
- RBT, Registered Behavioral Tech
- DL, Drivers License
- LBSW, Currently Scheduled for LBSW test
Clinicalvolunteerhours
- Geriatrics, 450, Tyler, TX
- Non-Profit, 12, Longview, TX
- Upper Bound, 140, Hawkins, TX
- Feeding the homeless, 12, Longview, TX
- Soup kitchen, 6, Dallas, TX
Professionalmemberships
- Pinky Promise, VP, 2018-2023
- NASW, 2022-2023
Timeline
Social Worker Intern
Park Place Rehab and Nursing
01.2023 - 05.2023
Office Assistant /CNA
Home aid caregivers
05.2018 - Current
Intake Coordinator/Case Manager
MHMR Tarrant County
05.2018 - 12.2024
- CNA, Certified Nurse Assistant
- CPR, Cardiopulmonary Resuscitation Certified
- QHMP, Qualified Mental Health Professional
- RBT, Registered Behavioral Tech
- DL, Drivers License
- LBSW, Currently Scheduled for LBSW test
Degree -
University of Texas at Arlington
Degree -
Jarvis Christian University
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