Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
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Vandana Madhusudhan

Baltimore,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Technical Support Intern

Matthew Lovett
09.2023 - Current
  • Improved team efficiency with thorough documentation of support requests and resolutions in the ticketing system.
  • Diagnosed and troubleshot hardware, software, and network issues.
  • Contributed to a streamlined support process by developing an internal knowledge base for common issues.

Event Coordinator Specialist

UNICEF
09.2023 - Current
  • Enhanced event experiences by effectively coordinating logistics, vendors, and schedules.
  • Streamlined communication between stakeholders through regular updates and timely responses to inquiries.
  • Increased attendee satisfaction by meticulously organizing event details, ensuring smooth execution..

Intern

Icanhelp
09.2022 - 01.2023
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Developed and maintained relationships with key internal stakeholders.

Education

Dulaney Highschool
Lutherville-timinoium, Maryland
05.2025

Skills

  • Technical Writing
  • Software Development
  • Customer Support
  • Proficient in English, Kannada, Hindi, and Urdu
  • Proficiency in Destiny
  • Help Desk Support

Volunteer

-Peer to peer tutoring:

-Track and Field Coordinator (Key Club)

-Trick or Treats event coordinator



Timeline

Technical Support Intern

Matthew Lovett
09.2023 - Current

Event Coordinator Specialist

UNICEF
09.2023 - Current

Intern

Icanhelp
09.2022 - 01.2023

Dulaney Highschool

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Vandana Madhusudhan