Versatile IT Technician with experience in installing and repairing hardware, software, and new assets to support continuous business operations. Adapts to rapidly changing work situations and employee standard operating procedures.
Telecommunications Engineer with extensive background in telephone and data systems. Strengths include: troubleshooting and repairing PBXs, voicemail systems, and TCP/IP networks. Hardworking and dedicated employee with expertise in AN/GRC-245 radios, radio frequency units, and Cisco router/switches demonstrated across 9 years of industry performance.
Overview
21
21
years of professional experience
Work History
Patriot Communications Engineer
Raytheon Technologies
Abu Dhabi, United Arab Emirates
01.2023 - Current
Collaborated with cross-functional teams to enhance system reliability and performance.
Conducted system testing and validation to ensure compliance with industry standards.
Led troubleshooting efforts to resolve complex communication issues in real-time environments.
Ensured compliance with industry regulations and safety standards during all phases of project planning and execution.
Leveraged strong analytical and problem-solving skills to address complex technical challenges, ensuring optimal network performance for clients.
Established a strong reputation for quality workmanship, consistently meeting or exceeding client expectations in project delivery.
Set up and maintained new Patriot equipment including DPICC, D-TCS, and implemented new upgrades to current functions.
Maintained FSAMG for optimal performance including 245 GRC-Radios, Cisco router/switches, servers, UPS Power supplies, and 24/48 VDC Actuators.
Successfully maintained CDLI/TPW software to enhance Patriot Radar capabilities.
Used interpersonal skills to develop a connection with the UAE military to form bonds for instantaneous feedback and quick results in troubleshooting.
Leader Production Worker
Spectra Technologies
Camden, AR
02.2021 - 12.2022
Monitored and coordinated the maintenance processes for FMU-139 B/D bombing materials, ensuring compliance with safety standards.
Supervised and guided seven employees, ensuring effective teamwork and operational efficiency.
Ensured safe handling of 1800 lbs of explosives through precise strapping and stapling techniques.
Developed and implemented extraordinarily successful scheduling and training plans for soldiers, enabling self-sufficiency (short term and long term)
Platoon trainer for Battery level units with a success rate of 95% in evaluation situations to include night and day operations
Trained soldiers to operate, maintain, and troubleshoot equipment failures in garrison or out in the field setting
Managed maintenance and servicing of the PATRIOT and communications equipment valued in excess of 3 Million dollars
Performed safety briefings before and after unit operations to maintain mission readiness as well as personal readiness
Qualified on handling loading procedures to include forklift and crane reload of Pac-4 missiles, as well as storage and destruction, for Communications Security (COMSEC) codes
Tasked with maintaining communications via VOIP with management to bunker access
Maintenance on site wide modems, switches, and routers
Education
Pursuing Cisco CCNA -
Howard College
High School Diploma - General Studies
Arlington High School
Indianapolis, IN
Associate of Arts - Elementary Education
Howard College
Big Spring, TX
Skills
Extensive knowledge of Cisco routers and switches
TCP/IP networking
Microsoft Office Suite including Word, Excel, and Office
Telecommunications engineering
Optical fiber communication
Supporting VOIP
Accomplishments
COMSEC Custodian Assistant
Crew Lead on Patriot Launching Station, RSOP Crew Lead forwarding team, and Antenna Mast Group crew member.
Successfully installed, configured and maintained 2 Detached Portable Information Coordination Central (DPICC).
Maintained Detached Tactical Command Station (D-TCS).
Maintained 10 Fixed Site Antenna Mast Group (FSAMG) locations.
Affiliations
A professional trained with expert knowledge of the PATRIOT weapons system and communications equipment. Six years of military experience with a reputation of meeting the most challenging organizational goals. Impressive problem-solving and troubleshooting skills with the ability to create and accomplish a plan of action to achieve success for the organization. Experienced with PATRIOT communications equipment, to include, VoIP phones, patch panels, AN/GRC-245 Radios, VHF/UHF radios, and CISCO routers and switches. Understanding of working with TCP/IP, LAN/WAN connections networking and routing protocols. Quick with hands-on learning capabilities which allows for the understanding of complex systems in less time. Practiced operator and maintainer of the PATRIOT weapons system and communications equipment.
Additional Information
Acquired a Secret level security clearance in 2025.