Vaneetrice Humphrey
Montgomery,Alabama
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. Work areas have a history of being kept clean, neat, and professionally organized. When it comes to answering customers' questions and recording order information, professionalism is essential.
Overview
20
20
years of professional experience
Work History
Crew Trainer
McDonald’s
5775 Atlanta Hwy Montgomery Al
04.2026 - Current
- Trained new crew members on operational procedures and customer service standards.
- Developed and implemented training materials to enhance staff performance and efficiency.
- Conducted regular evaluations of team performance to identify areas for improvement.
- Led team meetings to communicate updates, reinforce company policies, and motivate staff.
Break Coordinator
Jack’s Restaurant
N.eastern Blvd Montgomery Al
05.2025 - 03.2026
- Coordinated daily operations to ensure smooth restaurant workflow and optimal guest experiences.
- Managed staff schedules, optimizing labor costs while maintaining service quality during peak hours.
- Implemented inventory tracking systems, reducing waste and improving supply chain efficiency.
- Trained new employees on operational procedures, enhancing team productivity and cohesiveness.
Warehouse
Rheem Water Manufacturing Facility
Montgomery, AL
04.2021 - 06.2023
- Cleaned floors, emptied aisles of debris, and rearranged inventory to create a tidy and obstacle-free warehouse floor.
- Double-checked the accuracy of the product load and transported it safely throughout the warehouse.
- Prepared all shipping documentation and assembled and filled more than 500] shipments per day.
- Drills, cutters, dies, guides, and holding devices were all aligned properly.
Production
DAS North America
Montgomery, AL
09.2019 - 04.2020
- Packaging layouts, materials, and graphics were all created by me.
- Used hand-held scanners and daily production sheets to track movements to keep records accurate.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Attached documentation to shipments leaving the facility, such as receipts, packing slips, and bills of lading.
- Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds.
Customer Service Representative
Ask Telemarketing
Montgomery, AL
10.2017 - 08.2019
- Provided each customer with exceptional service by listening to their concerns and answering their questions.
- Am responsible for resolving customer issues and making recommendations.
- Answered customer calls promptly to avoid long wait times on hold.
- Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me.
Cashier
McDonald's
Montgomery, AL
02.2006 - 09.2016
- Educated customers about new promotions to increase sales.
- Help customers by guiding them and answering their questions.
- Processed new orders quickly and accurately, completing [Number]+ daily transactions.
- Counted the cash in the register drawer at the start and end of each shift.
Education
High School - undefined
Cornerstone Christian Academy
Townsend, GA01.2023
Skills
Cash drawer balancing
Coupons and gift cards
Cash Handling
Coin counting
Customer service
Time management skills
Heavy lifting
Multi-Task Management
Microsoft office
Excellent communication
Timeline
Crew Trainer
McDonald’s
04.2026 - Current
Break Coordinator
Jack’s Restaurant
05.2025 - 03.2026
Warehouse
Rheem Water Manufacturing Facility
04.2021 - 06.2023
Production
DAS North America
09.2019 - 04.2020
Customer Service Representative
Ask Telemarketing
10.2017 - 08.2019
Cashier
McDonald's
02.2006 - 09.2016
High School - undefined
Cornerstone Christian Academy