Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jesus (Jesse) Machinena Jr.

Jesus (Jesse) Machinena Jr.

Surprise,AZ

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Jensen's Finest Foods. Skilled in customer service and adept with POS systems, I excel in fast-paced environments, ensuring high accuracy in transactions. Achieved significant repeat business through exceptional assistance and empathy, underscoring a strong work ethic and integrity.

Overview

25
25
years of professional experience
1
1

Speak fluent Spanish

Work History

Cashier Trainer 909-485-1091

Cedar Glen Fine Foods Andrew Hamad
05.2023 - Current

Knowledge of various code for fruit and vegetables give customers great service. Keep area clean and organize, stock shelves

Cashier

Jensen's Finest Foods 909-929-2776
01.2018 - 05.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Restaurant Food Server

Brinker Internationl, Chili's Grill & Bar ( MacaroniGrill
12.2010 - 12.2018
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Consistently exceeded sales targets through effective communication skills and persuasive selling techniques.
  • Served food and beverages promptly with focused attention to customer needs.

Front Desk Agent

Hotel Reforma
01.2000 - 01.2010
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Bachelor Of Arts And Science - Hotel And Restaurant Management

Universidad De Mexico
Mexico City
04.1981

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Cash drawer balancing
  • Staff training
  • Refund handling
  • ID verification
  • Attention to detail
  • Currency counting

Timeline

Cashier Trainer 909-485-1091

Cedar Glen Fine Foods Andrew Hamad
05.2023 - Current

Cashier

Jensen's Finest Foods 909-929-2776
01.2018 - 05.2023

Restaurant Food Server

Brinker Internationl, Chili's Grill & Bar ( MacaroniGrill
12.2010 - 12.2018

Front Desk Agent

Hotel Reforma
01.2000 - 01.2010

Bachelor Of Arts And Science - Hotel And Restaurant Management

Universidad De Mexico
Jesus (Jesse) Machinena Jr.