Summary
Overview
Work History
Education
Skills
Timeline
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Vanesa Serrano

Las Vegas,NV

Summary

Compassionate nursing student with extensive clinical practice and academic training. Proven skills in patient care, health assessment, and medication administration. Strong interpersonal abilities foster effective collaboration with multidisciplinary teams and provide empathetic patient support. Committed to enhancing patient safety and delivering high-quality healthcare services.

Overview

13
13
years of professional experience

Work History

Nursing Student

Clinical Experience
Las Vegas, Nevada
04.2024 - Current
  • 2025: Volunteering in Medicine: Community Health Rotation.
  • 2025: Opportunity Village: Community Health Rotation.
  • 2025: Horizon Specialty Hospital: Medical-Surgical rotation.
  • 2025: Sunrise Hospital: Pulmonary Medical-Surgical Floor.
  • 2024: Valley Hospital: Medical-Surgical rotation.
  • 2024: North Vista Hospital: Mental Health Rotation.
  • 2024: Valley Specialty Hospital: Recovery care.

Admin/Discharge representative

UMC quick care
04.2024 - 05.2025
  • Register patients in Epic.
  • Collect copayments and coinsurance.
  • Verify insurance.
  • Answer phones, and send messages to nurses.
  • Scan IDs and insurance cards.

Medical Assistant

Optum Care Cancer care
06.2022 - 03.2024
  • Take vital signs.
  • Draw blood in-house, and send it out.
  • Place calls to patients under the direct order of the RN and the Provider.
  • Provide lab slips to patients, depending on insurance.
  • Fill out the FMLA and DMV placard forms for the patient.
  • Create a clearance letter per the provider’s instructions.
  • Prepare the patient and assist the provider in the bone marrow biopsy.
  • Help in the pharmacy with preparing pre-medication for chemotherapy.
  • Help with pulling medications in the pharmacy for patients' treatments.
  • Order add-on testing for pathology.
  • Order specialty testing based on the provider's instructions.
  • Help with scheduling patients for their next appointments.
  • Help with rescheduling patients' appointments.
  • Assist with opening and closing the lab.
  • Assist with cleaning the CBC machine.
  • Run Istat, INR, and CBC’s in-house.
  • Run controls on the CBC, Istat, and INR machines.
  • Schedule the patient's follow-up appointments.

Medical Assistant

Comprehensive Cancer Center of Nevada
05.2019 - 06.2022
  • Take vital signs
  • Draw blood in-house, depending on insurance.
  • Give injections.
  • Place calls to patients under the direct order of the RN and the Provider.
  • Provide lab slips to patients depending on insurance.
  • Check the Nevada PMP when giving prescriptions for controlled substances, and have the patient sign consents for controlled substances.
  • Complete prior authorization for medication.
  • Fill out the FMLA and DMV placard forms for the patient.
  • Call pharmacies with prescription refills and new prescriptions, with the direct order of the RN and Provider.
  • Prepare chemotherapy books and a chemotherapy class for the APRN.
  • I helped in the chemo room by taking vitals and giving injections.
  • Perform pulmonary function testing on patients.
  • Give patients instructions on overnight pulse oximeter testing.
  • Send orders to DME companies for nebulizers.
  • Prepare patients for a bone marrow biopsy.
  • Give normal results and instructions on PT/INR results.

Medical Assistant/ Front Desk

Healthcare partners/Wellhealth Quality, Care
Las Vegas, USA
03.2015 - 05.2019
  • I took vital signs and set up for a Pap smear.
  • Gave and made mammogram referrals, and made referrals for general and specialist services.
  • Set up for birth control removals, obtained authorization for medication, and went through faxes.
  • I attended to both the back and front office in the OBGYN office.
  • Verified insurance and called to change the OBGYN doctor, verified and updated patient information, collected co-pays and deductibles, made appointments, and registered new patients into Intergy.
  • Assist providers with in-office procedures.
  • Sterilization of instruments and quality controls.
  • Called patients with abnormal results.
  • Called in refills and new prescriptions.
  • Completed FMLA forms.
  • Enter charges, scan reports to the patient's chart, and enter pregnancy and urinalysis.
  • Opened OB charts.
  • I gave the patient injections.
  • Checked in and checked-out patients.

Medical Assistant/ Front Desk

Red Rock Medical Group
Las Vegas, USA
07.2013 - 02.2015
  • I attended the front and back offices in the pediatrics department.
  • Took vital signs, gave shots, gave referrals, made appointments, registered new patients into Intergy, verified insurance and called to change the primary care doctor, verified and updated patient information, collected co-pays and deductibles, and called patients who no-showed their appointments.
  • Work with a GYN specialist doing pap smears.
  • I took vital signs, set up for a pap smear, made mammogram referrals, made referrals for general or other needs, set up for birth control removals, obtained authorization for medication, went through faxes, filled out the pap order requisition, and gave patients the lab slip.
  • Work with a nephrologist.
  • I looked up labs, took vital signs, gave diet plans, obtained authorization for medication, and went through faxes.
  • Medical Records
  • Completed all aspects of the charts, pulled field charts, and filed blood work.
  • Floated back and front office on the primary care side.

Medical Assistant

Dr. Ejaz Kamboj Cardiology Office
Las Vegas, USA
03.2013 - 04.2013
  • I roomed patients and took their blood pressure.
  • Scheduled the patient's next appointment.
  • Fielded and charted patients' records in their folders and the EMR.

Education

BSN - nursing

Arizona College of Nursing
Las Vegas, NV
04-2026

Medical Assistant Diploma -

Kaplan College
Las Vegas, NV
05.2013

High school Diploma -

San Luis High School
San Luis, AZ
05.2012

Skills

  • Patient Appointment Scheduling
  • HIPAA Regulations
  • Medisoft
  • Microsoft Word
  • Vital Signs
  • Venipuncture
  • Injections
  • Urinalysis
  • Rapid Strep Testing
  • Charted patients records
  • CPR
  • Prepared for pap smears
  • EMR
  • EKG Testing
  • Answering Phone calls
  • Speak Spanish
  • Read Spanish
  • Write Spanish
  • Practice Fusion
  • Greenway
  • Intergie software
  • Centricity
  • IKnowMed EHR software
  • Anthena
  • Vaccinations
  • Collect co-pays
  • Verify patient insurance
  • Set up for Nexplanon insertions
  • Set up for Nexplanon removals
  • Set up for colposcopy
  • Set up for endometrial biopsy
  • Set up for IUD insertions
  • Set up for IUD removals
  • Balloon insertions
  • Set up for vulvar biopsy
  • Set up for bartholin cyst removals
  • Set up for LEEP’s
  • Set up for Cryocauterization of Cervix
  • Blood draws
  • Pulmonary function testing
  • Blood draw techniques
  • Medical terminology
  • Vital sign assessment

Timeline

Nursing Student

Clinical Experience
04.2024 - Current

Admin/Discharge representative

UMC quick care
04.2024 - 05.2025

Medical Assistant

Optum Care Cancer care
06.2022 - 03.2024

Medical Assistant

Comprehensive Cancer Center of Nevada
05.2019 - 06.2022

Medical Assistant/ Front Desk

Healthcare partners/Wellhealth Quality, Care
03.2015 - 05.2019

Medical Assistant/ Front Desk

Red Rock Medical Group
07.2013 - 02.2015

Medical Assistant

Dr. Ejaz Kamboj Cardiology Office
03.2013 - 04.2013

BSN - nursing

Arizona College of Nursing

Medical Assistant Diploma -

Kaplan College

High school Diploma -

San Luis High School

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Vanesa Serrano