Vanessa Alberts
Summary
Dynamic Aviation Operations Specialist with the Washington Army National Guard, skilled in regulatory compliance and airfield safety. Proven ability to enhance operational efficiency through meticulous weather analysis and effective communication. Recognized for fostering team collaboration and ensuring safe environments for personnel and aircraft, contributing to mission success. Through customer service experience and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Aviation Operations Specialist
Washington Army National Guard
Tacoma
05.2023 - Current
- Reviewed documents such as weather forecasts, airspace restrictions, and NOTAMs.
- Assisted in the preparation of operation plans and orders, and organized visual and instrument flight plans.
- Mitigated regulatory risks by obtaining documents, clearances, certificates, and approvals from local, state, and federal agencies.
- Implemented airfield safety procedures to support safe operating environments for personnel and aircraft.
- Provided support to aircraft crews regarding operational procedures.
Barista
Tim's Pharmacy & Gift Shop
Yelm
06.2022 - 10.2023
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Supported highest standards of conduct and service to support company reputation.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Demonstrated professionalism and positive attitude in customer interactions.
Gift Shop Cashier
Tim's Pharmacy & Gift Shop
Yelm
06.2022 - 10.2023
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
- Balanced daily register receipts with sales totals at the end of the shift.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers warmly and responded to inquiries in a timely manner.
- Arranged window displays, signs, price tags, and other promotional materials accurately.
Education
Associate of Arts -
South Puget Sound Community College
Olympia, WA06-2023
Bachelor of Arts - Business Management in Innovation And Change
Washington State University
Pullman, WASkills
- Regulatory compliance
- Airfield safety
- Weather analysis
- Team collaboration
- Attention to detail
- Retail management
- Effective communication
- Sales promotion
Affiliations
- Participating in college intramural sports
Accomplishments
- 4 time employee of the month at Tim's Pharmacy and Gift Shop
Certification
- Commercial helicopter license
Timeline
Aviation Operations Specialist
Washington Army National Guard
05.2023 - Current
Barista
Tim's Pharmacy & Gift Shop
06.2022 - 10.2023
Gift Shop Cashier
Tim's Pharmacy & Gift Shop
06.2022 - 10.2023
Associate of Arts -
South Puget Sound Community College
Bachelor of Arts - Business Management in Innovation And Change
Washington State University
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