Vanessa Alvarado

• Providing information about the resort and locations nearby.
• Creating a happy and safe space for our guests.
• Assisting in stocking and cleaning up hazardous items to ensure safety.
• Perform exchanges, returns, and discounts following company protocol and integrity.
• Being able to perform under pressure and handle guests and situations calmly.

Organized and detail-oriented with a strong work ethic.

• Applied effective time management techniques to meet tight deadlines.
• Skilled at working independently and collaboratively in a team environment.
• Worked flexible hours throughout the night, weekend, and holiday shifts.
• Cultivated interpersonal skills by building positive relationships with others.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Worked on money handling in safes and registers.

• Prepared large events by setting up tables, chairs, panels, and dishware.
• Prepared coffees and preorders for various events.
• Cleaning kitchen and preparation area along with polishing and setting up silverware.

• Provided exceptional customer service, ensuring a positive experience for every client.
• Processed transactions accurately using point-of-sale systems and cash handling protocols.
• Assisted with custodial work such as closing and cleaning up and restocking the inventory.