Vanessa Amaya
Lake Worth
Summary
- Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
- Dedicated esthetician with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Castle Management LLC
09.2023 - 12.2023
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained confidentiality of sensitive data to protect customer and business information.
Esthetician, Lead Sugar Specialist, Corporate Trainer, Receptionist
SUGARING NYC
09.2020 - 09.2023
- Licensed Esthetician and Sugarista
- Provided great customer service to clients that come in for their appointments, making the client feel as comfortable as possible during their service, and selling the maintenance programs and merchandise
- Corporate trainer where they send me to stores franchised around the country to train the sugaristas for the franchised locations
- Customer Service plays a major role
- Especially when being face to face with multiple clients daily
Receptionist, Lash Consultant, Front Desk Coordinator
AMAZING LASH STUDIO DELRAY & BOCA
04.2019 - 01.2020
- Receptionist and lash consultant
- Provided great customer service to clients that come in for their appointments, paperwork, stocking the shelves, selling the maintenance programs, cleaning and upkeeping the front desk and sitting area, answering questions regarding lashes and products, and helping clients check out of their appointment
Cashier, Women Associate, Fitting Room Coordinator
TJ MAXX & HOMEGOODS
02.2018 - 05.2019
- Women's department associate and Cashier
- Assisting with fitting rooms, cleaning, restocking, greeting customers, loss prevention, resolving customer questions, and organization
- Trained to help customers with checking out while offering TJMaxx's reward programs
Education
BA - Business Marketing Management, Entrepreneurship
Florida Atlantic University
Boca Raton, FL01.2025
AA - Business Marketing
Palm Beach State College
Boca Raton, FL12.2020
Esthetician License - undefined
Palm Beach State College
Lake Worth, FL08.2020
Skills
- Excellent Customer Service
- Attention to Detail
- Advanced multi-tasking skills
- Proficient in technology use
- Mathematically Skilled
- Interpersonal and leadership skills
- Customer assistance and interaction
- Experience in Retail Specific Services
- Inclined in proficient time management
- Adaptability in any department
Certification
Esthetician and Makeup Artist, Licensed. Freelance makeup for 4 years before getting licensed in 2020 and continued my makeup work to present day while including esthetics.
Timeline
Front Desk Receptionist
Castle Management LLC
09.2023 - 12.2023
Esthetician, Lead Sugar Specialist, Corporate Trainer, Receptionist
SUGARING NYC
09.2020 - 09.2023
Receptionist, Lash Consultant, Front Desk Coordinator
AMAZING LASH STUDIO DELRAY & BOCA
04.2019 - 01.2020
Cashier, Women Associate, Fitting Room Coordinator
TJ MAXX & HOMEGOODS
02.2018 - 05.2019
AA - Business Marketing
Palm Beach State College
Esthetician License - undefined
Palm Beach State College
BA - Business Marketing Management, Entrepreneurship
Florida Atlantic University
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