Summary
Overview
Work History
Education
Skills
Certification
Languages
Biography
Timeline
Generic

VANESSA ARENAS

Kissimmee,Fl

Summary

Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Flexible team player with positive and upbeat nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Financial Counselor

Orlando Health
03.2023 - Current
  • Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
  • Collaborated with hospital staff to ensure smooth transitions between departments and services for patients.
  • Collaborated with other professionals to provide comprehensive financial counseling services, addressing all aspects of a client''s financial life.
  • Safeguarded client confidentiality while maintaining accurate records and documentation of counseling sessions.
  • Managed caseload effectively, ensuring timely follow-up appointments and communication with clients.
  • Implemented crisis intervention strategies when necessary, connecting clients with appropriate emergency resources during times of severe hardship.
  • Accurately collected and verified patient demographic information for seamless recordkeeping.
  • Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.

Patient Care Technician

HCA Osceola Hospital
09.2021 - 03.2023
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Helped patients complete activities of daily living.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Cleaned, sanitized and moved hospital equipment.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.

Volunteer

Premier Endocrinology
09.2020 - 12.2020
  • Maintained clean, neat and operational facilities to serve program needs.
  • Collected vital signs and updated records.
  • Used resourcefulness and skills to find replacement supplies, equipment and medicine to fill shortages.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Education

High School Diploma -

Professional And Technical High
Kissimmee, FL
05.2021

Tech Certification - Medical Laboratory Assistant - Phlebotomy - CNA

Osceola Technical College
Kissimmee, FL
05.2021

Skills

  • Social Perceptiveness
  • Equipment Cleaning and Inspection
  • Sterilizing Equipment Use
  • Medical Laboratory Procedures
  • Patient Safety
  • Glucose Screening
  • Specimen Transportation
  • Time Management
  • Biohazardous Waste Disposal

Certification

Medical Laboratory Assistant: Expires July 2024

Phlebotomy: Expires March 2024

Basic First Aid: Expires February 2023

Basic Life Support: Expires November 2021

Languages

Spanish
Native or Bilingual

Biography

    

All my life I have carried a strong passion for the medical field. This has motivated me to work endlessly in my education and strive for greatness. Currently, I have attained certification in Basic Life Support, Phlebotomy, and Medical Laboratory Assistant . I have also taken certified nursing assistant classes. I Intend on attaining my Bachelors degree in Nursing and specializing in Labor and Delivery. I have always been passionate about the medical field and believe helping others in their time of need is a huge responsibility.  

Timeline

Financial Counselor

Orlando Health
03.2023 - Current

Patient Care Technician

HCA Osceola Hospital
09.2021 - 03.2023

Volunteer

Premier Endocrinology
09.2020 - 12.2020

High School Diploma -

Professional And Technical High

Tech Certification - Medical Laboratory Assistant - Phlebotomy - CNA

Osceola Technical College

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VANESSA ARENAS